Ticket
SoftLayer_Ticket_Attachment_Dedicated_Host

Overview

SoftLayer tickets have the ability to be associated with specific dedicated hosts in a customer's inventory. Attaching a dedicated host to a ticket can greatly increase response time from SoftLayer for issues that are related to one or more specific hosts on a customer's account. The SoftLayer_Ticket_Attachment_Dedicated_Host data type models the relationship between a dedicated host and a ticket. Only one attachment record can exist per dedicated host item per ticket.

Local Properties

attachmentId

The internal identifier of an item that is attached to a ticket.

Type:

integer

createDate

The date that an item was attached to a ticket.

Type:

dateTime

dedicatedHostId

The internal identifier of the Dedicated Host that is attached to a ticket.

Type:

integer

id

A ticket attachment's internal identifier.

Type:

integer

ticketId

The internal identifier of the ticket that an item is attached to.

Type:

integer

Relational & Count Properties

Relational Properties can be queried by object mask
assignedAgent
dedicatedHost

The dedicated dost that is attached to a ticket.

resource

The Dedicated Host that is attached to a ticket.

ticket

The ticket that an item is attached to.