Ticket
SoftLayer_Ticket_Subject

Overview

The SoftLayer_Ticket_Subject data type models one of the possible subjects that a standard support ticket may belong to. A basic support ticket's title matches it's corresponding subject's name.

Local Properties

categoryId

The subject category id that this ticket subject belongs to.

Type:

integer

id

A ticket subject's internal identifier.

Type:

integer

name

A ticket subject's name. This name is used for a standard support ticket's title.

Type:

string

parentId

Specifies the parent subject id.

Type:

integer

Relational & Count Properties

Relational Properties can be queried by object mask
children

A child subject

childrenCount

A count of a child subject

Type:

unsignedLong

parent

A parent subject