SoftLayer Account (type)

From SoftLayer Development Network Wiki

This page refers to the SoftLayer_Account data type. For information on the SoftLayer_Account service please see SoftLayer_Account.

Contents 1 Overview 2 Local Properties 2.1 accountStatusId 2.2 address1 2.3 address2 2.4 allowedPptpVpnQuantity 2.5 alternatePhone 2.6 city 2.7 claimedTaxExemptTxFlag 2.8 companyName 2.9 country 2.10 createDate 2.11 email 2.12 faxPhone 2.13 firstName 2.14 id 2.15 isReseller 2.16 lastName 2.17 lateFeeProtectionFlag 2.18 modifyDate 2.19 officePhone 2.20 postalCode 2.21 state 2.22 statusDate 3 Relational Properties 3.1 abuseEmail 3.2 activeVirtualLicenses 3.3 allBillingItems 3.4 allRecurringTopLevelBillingItems 3.5 allRecurringTopLevelBillingItemsUnfiltered 3.6 allSubnetBillingItems 3.7 allTopLevelBillingItems 3.8 allTopLevelBillingItemsUnfiltered 3.9 applicationDeliveryControllers 3.10 attributes 3.11 balance 3.12 bandwidthAllotments 3.13 bareMetalInstances 3.14 billingInfo 3.15 blockDeviceTemplateGroups 3.16 cdnAccounts 3.17 closedTickets 3.18 domains 3.19 domainsWithoutSecondaryDnsRecords 3.20 evaultMasterUsers 3.21 evaultNetworkStorage 3.22 globalLoadBalancerAccounts 3.23 hardware 3.24 hardwareWithCpanel 3.25 hardwareWithHelm 3.26 hardwareWithPlesk 3.27 hardwareWithUrchin 3.28 hardwareWithWindows 3.29 hasEvaultBareMetalRestorePluginFlag 3.30 hubNetworkStorage 3.31 invoices 3.32 iscsiNetworkStorage 3.33 lastFiveClosedAbuseTickets 3.34 lastFiveClosedAccountingTickets 3.35 lastFiveClosedOtherTickets 3.36 lastFiveClosedSalesTickets 3.37 lastFiveClosedSupportTickets 3.38 lastFiveClosedTickets 3.39 latestBillDate 3.40 latestRecurringInvoice 3.41 loadBalancers 3.42 lockboxNetworkStorage 3.43 masterUser 3.44 nasNetworkStorage 3.45 networkMonitorDownHardware 3.46 networkMonitorDownVirtualGuests 3.47 networkMonitorRecoveringHardware 3.48 networkMonitorRecoveringVirtualGuests 3.49 networkMonitorUpHardware 3.50 networkMonitorUpVirtualGuests 3.51 networkStorage 3.52 networkVlanSpan 3.53 networkVlans 3.54 nextBillingPublicAllotmentHardwareBandwidthDetails 3.55 nextInvoiceTopLevelBillingItems 3.56 nextInvoiceTotalAmount 3.57 nextInvoiceTotalOneTimeAmount 3.58 nextInvoiceTotalOneTimeTaxAmount 3.59 nextInvoiceTotalRecurringAmount 3.60 nextInvoiceTotalRecurringTaxAmount 3.61 openTickets 3.62 orphanBillingItems 3.63 pendingInvoice 3.64 pendingInvoiceTopLevelItems 3.65 pendingInvoiceTotalAmount 3.66 pendingInvoiceTotalOneTimeAmount 3.67 pendingInvoiceTotalOneTimeTaxAmount 3.68 pendingInvoiceTotalRecurringAmount 3.69 pendingInvoiceTotalRecurringTaxAmount 3.70 pptpVpnUsers 3.71 privateAllotmentHardwareBandwidthDetails 3.72 privateNetworkVlans 3.73 privateSubnets 3.74 publicAllotmentHardwareBandwidthDetails 3.75 publicNetworkVlans 3.76 publicSubnets 3.77 quotes 3.78 rwhoisData 3.79 secondaryDomains 3.80 securityScanRequests 3.81 serviceBillingItems 3.82 sslVpnUsers 3.83 supportRepresentatives 3.84 tickets 3.85 transcodeAccounts 3.86 upgradeRequests 3.87 users 3.88 vdrUpdatesInProgressFlag 3.89 virtualDiskImages 3.90 virtualGuests 3.91 virtualPrivateRack 3.92 virtualStorageArchiveRepositories 4 Count Properties 4.1 activeVirtualLicenseCount 4.2 allBillingItemCount 4.3 allRecurringTopLevelBillingItemCount 4.4 allRecurringTopLevelBillingItemsUnfilteredCount 4.5 allSubnetBillingItemCount 4.6 allTopLevelBillingItemCount 4.7 allTopLevelBillingItemsUnfilteredCount 4.8 applicationDeliveryControllerCount 4.9 attributeCount 4.10 bandwidthAllotmentCount 4.11 bareMetalInstanceCount 4.12 blockDeviceTemplateGroupCount 4.13 cdnAccountCount 4.14 closedTicketCount 4.15 domainCount 4.16 domainsWithoutSecondaryDnsRecordCount 4.17 evaultMasterUserCount 4.18 evaultNetworkStorageCount 4.19 globalLoadBalancerAccountCount 4.20 hardwareCount 4.21 hardwareWithCpanelCount 4.22 hardwareWithHelmCount 4.23 hardwareWithPleskCount 4.24 hardwareWithUrchinCount 4.25 hardwareWithWindowCount 4.26 hubNetworkStorageCount 4.27 invoiceCount 4.28 iscsiNetworkStorageCount 4.29 lastFiveClosedAbuseTicketCount 4.30 lastFiveClosedAccountingTicketCount 4.31 lastFiveClosedOtherTicketCount 4.32 lastFiveClosedSalesTicketCount 4.33 lastFiveClosedSupportTicketCount 4.34 lastFiveClosedTicketCount 4.35 loadBalancerCount 4.36 lockboxNetworkStorageCount 4.37 nasNetworkStorageCount 4.38 networkMonitorDownHardwareCount 4.39 networkMonitorDownVirtualGuestCount 4.40 networkMonitorRecoveringHardwareCount 4.41 networkMonitorRecoveringVirtualGuestCount 4.42 networkMonitorUpHardwareCount 4.43 networkMonitorUpVirtualGuestCount 4.44 networkStorageCount 4.45 networkVlanCount 4.46 nextBillingPublicAllotmentHardwareBandwidthDetailCount 4.47 nextInvoiceTopLevelBillingItemCount 4.48 openTicketCount 4.49 orphanBillingItemCount 4.50 pendingInvoiceTopLevelItemCount 4.51 pptpVpnUserCount 4.52 privateAllotmentHardwareBandwidthDetailCount 4.53 privateNetworkVlanCount 4.54 privateSubnetCount 4.55 publicAllotmentHardwareBandwidthDetailCount 4.56 publicNetworkVlanCount 4.57 publicSubnetCount 4.58 quoteCount 4.59 secondaryDomainCount 4.60 securityScanRequestCount 4.61 serviceBillingItemCount 4.62 sslVpnUserCount 4.63 supportRepresentativeCount 4.64 ticketCount 4.65 transcodeAccountCount 4.66 upgradeRequestCount 4.67 userCount 4.68 virtualDiskImageCount 4.69 virtualGuestCount 4.70 virtualStorageArchiveRepositoryCount 5 Associated Methods

Overview

The SoftLayer_Account data type contains general information relating to a single SoftLayer customer account. Personal information in this type such as names, addresses, and phone numbers are assigned to the account only and not to users belonging to the account. The SoftLayer_Account data type contains a number of relational properties that are used by the SoftLayer customer portal to quickly present a variety of account related services to it's users.

SoftLayer customers are unable to change their company account information in the portal or the API. If you need to change this information please open a sales ticket in our customer portal and our account management staff will assist you.

Warning! Even though our API is object based, XML-RPC can only return data as array values. The SOAP implementation treats data as object properties.

Local Properties

accountStatusId

A number reflecting the state of an account.

• Type: integer
• Length: 10 digits
• Permission: edit company

---

address1

The first line of the mailing address belonging to an account.

• Type: string
• Length: 100 characters
• Permission: edit company

---

address2

The second line of the mailing address belonging to an account.

• Type: string
• Length: 100 characters
• Permission: edit company

---

allowedPptpVpnQuantity

The number of PPTP VPN users allowed on an account.

• Type: integer
• Length: 3 digits
• Permission: edit company

---

alternatePhone

A secondary phone number assigned to an account.

• Type: string
• Length: 100 characters
• Permission: edit company

---

city

The city of the mailing address belonging to an account.

• Type: string
• Length: 100 characters
• Permission: edit company

---

claimedTaxExemptTxFlag

Whether an account is exempt from taxes on their invoices.

• Type: boolean
• Permission: edit company

---

companyName

The company name associated with an account.

• Type: string
• Length: 100 characters
• Permission: edit company

---

country

A two-letter abbreviation of the country in the mailing address belonging to an account.

• Type: string
• Length: 2 characters
• Permission: edit company

---

createDate

The date an account was created.

• Type: dateTime
• Permission: edit company

---

email

A general email address assigned to an account.

• Type: string
• Length: 100 characters
• Permission: edit company

---

faxPhone

A fax phone number assigned to an account.

• Type: string
• Length: 20 characters
• Permission: edit company

---

firstName

Each customer account is listed under a single individual. This is that individual's first name.

• Type: string
• Length: 30 characters
• Permission: edit company

---

id

A customer account's internal identifier. Account numbers are typically preceded by the string "SL" in the customer portal. Every SoftLayer account has at least one portal user whose username follows the "SL" + account number naming scheme.

• Type: integer
• Length: 10 digits
• Permission: edit company

---

isReseller

A flag indicating if an account belongs to a reseller or not.

• Type: integer

---

lastName

Each customer account is listed under a single individual. This is that individual's last name.

• Type: string
• Length: 30 characters
• Permission: edit company

---

lateFeeProtectionFlag

Whether an account has late fee protection.

• Type: boolean
• Permission: edit company

---

modifyDate

The date an account was last modified.

• Type: dateTime
• Permission: edit company

---

officePhone

An office phone number assigned to an account.

• Type: string
• Length: 100 characters
• Permission: edit company

---

postalCode

The postal code of the mailing address belonging to an account.

• Type: string
• Length: 50 characters
• Permission: edit company

---

state

A two-letter abbreviation of the state in the mailing address belonging to an account. If an account does not reside in a province then this is typically blank.

• Type: string
• Length: 2 characters
• Permission: edit company

---

statusDate

The date of an account's last status change.

• Type: dateTime
• Permission: edit company

Relational Properties

abuseEmail

An email address that is responsible for abuse and legal inquiries on behalf of an account. For instance, new legal and abuse tickets are sent to this address.
abuseEmail can be queried by object mask.
abuseEmail must be a unique value.

• Type: string

---

activeVirtualLicenses

The virtual software licenses controlled by an account
activeVirtualLicenses can be queried by object mask.

• Type: SoftLayer_Software_VirtualLicenseArray

---

allBillingItems

The billing items that will be on an account's next invoice.
allBillingItems can be queried by object mask.

• Type: SoftLayer_Billing_ItemArray

---

allRecurringTopLevelBillingItems

The billing items that will be on an account's next invoice.
allRecurringTopLevelBillingItems can be queried by object mask.

• Type: SoftLayer_Billing_ItemArray

---

allRecurringTopLevelBillingItemsUnfiltered

The billing items that will be on an account's next invoice. Does not consider associated items.
allRecurringTopLevelBillingItemsUnfiltered can be queried by object mask.

• Type: SoftLayer_Billing_ItemArray

---

allSubnetBillingItems

The billing items that will be on an account's next invoice.
allSubnetBillingItems can be queried by object mask.

• Type: SoftLayer_Billing_ItemArray

---

allTopLevelBillingItems

The billing items that will be on an account's next invoice.
allTopLevelBillingItems can be queried by object mask.

• Type: SoftLayer_Billing_ItemArray

---

allTopLevelBillingItemsUnfiltered

The billing items that will be on an account's next invoice. Does not consider associated items.
allTopLevelBillingItemsUnfiltered can be queried by object mask.

• Type: SoftLayer_Billing_ItemArray

---

applicationDeliveryControllers

An account's associated application delivery controller records.
applicationDeliveryControllers can be queried by object mask.

• Type: SoftLayer_Network_Application_Delivery_ControllerArray

---

attributes

The account attribute values for a SoftLayer customer account.
attributes can be queried by object mask.

• Type: SoftLayer_Account_AttributeArray

---

balance

The account balance of a SoftLayer customer account. An account's balance is the amount of money owed to SoftLayer by the account holder, returned as a floating point number with two decimal places, measured in US Dollars ($USD). A negative account balance means the account holder has overpaid and is owed money by SoftLayer.
balance can be queried by object mask.
balance must be a unique value.

• Type: decimal

---

bandwidthAllotments

The bandwidth allotments for an account.
bandwidthAllotments can be queried by object mask.

• Type: SoftLayer_Network_Bandwidth_Version1_AllotmentArray

---

bareMetalInstances

An account's associated bare metal computing instance objects.
bareMetalInstances can be queried by object mask.

• Type: SoftLayer_HardwareArray

---

billingInfo

An account's billing information.
billingInfo can be queried by object mask.
billingInfo must be a unique value.

• Type: SoftLayer_Billing_Info

---

blockDeviceTemplateGroups

Block device groups for an account
blockDeviceTemplateGroups can be queried by object mask.

• Type: SoftLayer_Virtual_Guest_Block_Device_Template_GroupArray

---

cdnAccounts

An account's associated CDN accounts.
cdnAccounts can be queried by object mask.

• Type: SoftLayer_Network_ContentDelivery_AccountArray

---

closedTickets

All closed tickets associated with an account.
closedTickets can be queried by object mask.

• Type: SoftLayer_TicketArray

---

domains

The DNS domains associated with an account.
domains can be queried by object mask.

• Type: SoftLayer_Dns_DomainArray

---

domainsWithoutSecondaryDnsRecords

The DNS domains associated with an account that were not created as a result of a secondary DNS zone transfer.
domainsWithoutSecondaryDnsRecords can be queried by object mask.

• Type: SoftLayer_Dns_DomainArray

---

evaultMasterUsers

An account's master EVault user. This is only used when an account has EVault service.
evaultMasterUsers can be queried by object mask.

• Type: SoftLayer_Account_PasswordArray

---

evaultNetworkStorage

An account's associated EVault storage volumes.
evaultNetworkStorage can be queried by object mask.

• Type: SoftLayer_Network_StorageArray

---

globalLoadBalancerAccounts

The global load balancer accounts for a softlayer customer account.
globalLoadBalancerAccounts can be queried by object mask.

• Type: SoftLayer_Network_LoadBalancer_Global_AccountArray

---

hardware

An account's associated hardware objects.
hardware can be queried by object mask.

• Type: SoftLayer_HardwareArray

---

hardwareWithCpanel

All hardware associated with an account that has the cPanel web hosting control panel installed.
hardwareWithCpanel can be queried by object mask.

• Type: SoftLayer_HardwareArray

---

hardwareWithHelm

All hardware associated with an account that has the Helm web hosting control panel installed.
hardwareWithHelm can be queried by object mask.

• Type: SoftLayer_HardwareArray

---

hardwareWithPlesk

All hardware associated with an account that has the Plesk web hosting control panel installed.
hardwareWithPlesk can be queried by object mask.

• Type: SoftLayer_HardwareArray

---

hardwareWithUrchin

All hardware associated with an account that has the Urchin web traffic analytics package installed.
hardwareWithUrchin can be queried by object mask.

• Type: SoftLayer_HardwareArray

---

hardwareWithWindows

All hardware associated with an account that is running a version of the Microsoft Windows operating system.
hardwareWithWindows can be queried by object mask.

• Type: SoftLayer_HardwareArray

---

hasEvaultBareMetalRestorePluginFlag

Return 1 if one of the account's hardware has the EVault Bare Metal Restore Plugin otherwise 0.
hasEvaultBareMetalRestorePluginFlag can be queried by object mask.
hasEvaultBareMetalRestorePluginFlag must be a unique value.

• Type: boolean

---

hubNetworkStorage

An account's associated CloudLayer Storage volumes.
hubNetworkStorage can be queried by object mask.

• Type: SoftLayer_Network_StorageArray

---

invoices

An account's associated billing invoices.
invoices can be queried by object mask.

• Type: SoftLayer_Billing_InvoiceArray

---

iscsiNetworkStorage

An account's associated iSCSI storage volumes.
iscsiNetworkStorage can be queried by object mask.

• Type: SoftLayer_Network_StorageArray

---

lastFiveClosedAbuseTickets

The five most recently closed abuse tickets associated with an account.
lastFiveClosedAbuseTickets can be queried by object mask.

• Type: SoftLayer_TicketArray

---

lastFiveClosedAccountingTickets

The five most recently closed accounting tickets associated with an account.
lastFiveClosedAccountingTickets can be queried by object mask.

• Type: SoftLayer_TicketArray

---

lastFiveClosedOtherTickets

The five most recently closed tickets that do not belong to the abuse, accounting, sales, or support groups associated with an account.
lastFiveClosedOtherTickets can be queried by object mask.

• Type: SoftLayer_TicketArray

---

lastFiveClosedSalesTickets

The five most recently closed sales tickets associated with an account.
lastFiveClosedSalesTickets can be queried by object mask.

• Type: SoftLayer_TicketArray

---

lastFiveClosedSupportTickets

The five most recently closed support tickets associated with an account.
lastFiveClosedSupportTickets can be queried by object mask.

• Type: SoftLayer_TicketArray

---

lastFiveClosedTickets

The five most recently closed tickets associated with an account.
lastFiveClosedTickets can be queried by object mask.

• Type: SoftLayer_TicketArray

---

latestBillDate

An account's most recent billing date.
latestBillDate can be queried by object mask.
latestBillDate must be a unique value.

• Type: dateTime

---

latestRecurringInvoice

An account's latest recurring invoice.
latestRecurringInvoice can be queried by object mask.
latestRecurringInvoice must be a unique value.

• Type: SoftLayer_Billing_Invoice

---

loadBalancers

An account's associated load balancers.
loadBalancers can be queried by object mask.

• Type: SoftLayer_Network_LoadBalancer_VirtualIpAddressArray

---

lockboxNetworkStorage

An account's associated Lockbox storage volumes.
lockboxNetworkStorage can be queried by object mask.

• Type: SoftLayer_Network_StorageArray

---

masterUser

An account's master user.
masterUser can be queried by object mask.
masterUser must be a unique value.

• Type: SoftLayer_User_Customer

---

nasNetworkStorage

An account's associated NAS storage volumes.
nasNetworkStorage can be queried by object mask.

• Type: SoftLayer_Network_StorageArray

---

networkMonitorDownHardware

Hardware which is currently experiencing a service failure.
networkMonitorDownHardware can be queried by object mask.

• Type: SoftLayer_HardwareArray

---

networkMonitorDownVirtualGuests

Virtual guest which is currently experiencing a service failure.
networkMonitorDownVirtualGuests can be queried by object mask.

• Type: SoftLayer_Virtual_GuestArray

---

networkMonitorRecoveringHardware

Hardware which is currently recovering from a service failure.
networkMonitorRecoveringHardware can be queried by object mask.

• Type: SoftLayer_HardwareArray

---

networkMonitorRecoveringVirtualGuests

Virtual guest which is currently recovering from a service failure.
networkMonitorRecoveringVirtualGuests can be queried by object mask.

• Type: SoftLayer_Virtual_GuestArray

---

networkMonitorUpHardware

Hardware which is currently online.
networkMonitorUpHardware can be queried by object mask.

• Type: SoftLayer_HardwareArray

---

networkMonitorUpVirtualGuests

Virtual guest which is currently online.
networkMonitorUpVirtualGuests can be queried by object mask.

• Type: SoftLayer_Virtual_GuestArray

---

networkStorage

An account's associated StorageLayer storage volumes. This includes Lockbox, NAS, EVault, and iSCSI volumes.
networkStorage can be queried by object mask.

• Type: SoftLayer_Network_StorageArray

---

networkVlanSpan

Whether or not an account has automatic private VLAN spanning enabled.
networkVlanSpan can be queried by object mask.
networkVlanSpan must be a unique value.

• Type: SoftLayer_Account_Network_Vlan_Span

---

networkVlans

All network VLANs assigned to an account.
networkVlans can be queried by object mask.

• Type: SoftLayer_Network_VlanArray

---

nextBillingPublicAllotmentHardwareBandwidthDetails

DEPRECATED - This information can be pulled directly through tapping keys now - DEPRECATED. The allotments for this account and their servers for the next billing cycle. The public inbound and outbound bandwidth is calculated for each server in addition to the daily average network traffic since the last billing date.
nextBillingPublicAllotmentHardwareBandwidthDetails can be queried by object mask.

• Type: SoftLayer_Network_Bandwidth_Version1_AllotmentArray

---

nextInvoiceTopLevelBillingItems

The billing items that will be on an account's next invoice.
nextInvoiceTopLevelBillingItems can be queried by object mask.

• Type: SoftLayer_Billing_ItemArray

---

nextInvoiceTotalAmount

The total amount of an account's next invoice measured in US Dollars ($USD), assuming no changes or charges occur between now and time of billing.
nextInvoiceTotalAmount can be queried by object mask.
nextInvoiceTotalAmount must be a unique value.

• Type: decimal

---

nextInvoiceTotalOneTimeAmount

The total one-time charge amount of an account's next invoice measured in US Dollars ($USD), assuming no changes or charges occur between now and time of billing.
nextInvoiceTotalOneTimeAmount can be queried by object mask.
nextInvoiceTotalOneTimeAmount must be a unique value.

• Type: decimal

---

nextInvoiceTotalOneTimeTaxAmount

The total one-time tax amount of an account's next invoice measured in US Dollars ($USD), assuming no changes or charges occur between now and time of billing.
nextInvoiceTotalOneTimeTaxAmount can be queried by object mask.
nextInvoiceTotalOneTimeTaxAmount must be a unique value.

• Type: decimal

---

nextInvoiceTotalRecurringAmount

The total recurring charge amount of an account's next invoice measured in US Dollars ($USD), assuming no changes or charges occur between now and time of billing.
nextInvoiceTotalRecurringAmount can be queried by object mask.
nextInvoiceTotalRecurringAmount must be a unique value.

• Type: decimal

---

nextInvoiceTotalRecurringTaxAmount

The total recurring tax amount of an account's next invoice measured in US Dollars ($USD), assuming no changes or charges occur between now and time of billing.
nextInvoiceTotalRecurringTaxAmount can be queried by object mask.
nextInvoiceTotalRecurringTaxAmount must be a unique value.

• Type: decimal

---

openTickets

All open tickets associated with an account.
openTickets can be queried by object mask.

• Type: SoftLayer_TicketArray

---

orphanBillingItems

The billing items that have no parent billing item. These are items that don't necessarily belong to a single server.
orphanBillingItems can be queried by object mask.

• Type: SoftLayer_Billing_ItemArray

---

pendingInvoice

An account's latest open (pending) invoice.
pendingInvoice can be queried by object mask.
pendingInvoice must be a unique value.

• Type: SoftLayer_Billing_Invoice

---

pendingInvoiceTopLevelItems

A list of top-level invoice items that are on an account's currently pending invoice.
pendingInvoiceTopLevelItems can be queried by object mask.

• Type: SoftLayer_Billing_Invoice_ItemArray

---

pendingInvoiceTotalAmount

The total amount of an account's pending invoice, if one exists.
pendingInvoiceTotalAmount can be queried by object mask.
pendingInvoiceTotalAmount must be a unique value.

• Type: decimal

---

pendingInvoiceTotalOneTimeAmount

The total one-time charges for an account's pending invoice, if one exists. In other words, it is the sum of one-time charges, setup fees, and labor fees. It does not include taxes.
pendingInvoiceTotalOneTimeAmount can be queried by object mask.
pendingInvoiceTotalOneTimeAmount must be a unique value.

• Type: decimal

---

pendingInvoiceTotalOneTimeTaxAmount

The sum of all the taxes related to one time charges for an account's pending invoice, if one exists.
pendingInvoiceTotalOneTimeTaxAmount can be queried by object mask.
pendingInvoiceTotalOneTimeTaxAmount must be a unique value.

• Type: decimal

---

pendingInvoiceTotalRecurringAmount

The total recurring amount of an account's pending invoice, if one exists.
pendingInvoiceTotalRecurringAmount can be queried by object mask.
pendingInvoiceTotalRecurringAmount must be a unique value.

• Type: decimal

---

pendingInvoiceTotalRecurringTaxAmount

The total amount of the recurring taxes on an account's pending invoice, if one exists.
pendingInvoiceTotalRecurringTaxAmount can be queried by object mask.
pendingInvoiceTotalRecurringTaxAmount must be a unique value.

• Type: decimal

---

pptpVpnUsers

An account's associated portal users with PPTP VPN access.
pptpVpnUsers can be queried by object mask.

• Type: SoftLayer_User_CustomerArray

---

privateAllotmentHardwareBandwidthDetails

DEPRECATED - This information can be pulled directly through tapping keys now - DEPRECATED. The allotments for this account and their servers. The private inbound and outbound bandwidth is calculated for each server in addition to the daily average network traffic since the last billing date.
privateAllotmentHardwareBandwidthDetails can be queried by object mask.

• Type: SoftLayer_Network_Bandwidth_Version1_AllotmentArray

---

privateNetworkVlans

The private network VLANs assigned to an account.
privateNetworkVlans can be queried by object mask.

• Type: SoftLayer_Network_VlanArray

---

privateSubnets

All private subnets associated with an account.
privateSubnets can be queried by object mask.

• Type: SoftLayer_Network_SubnetArray

---

publicAllotmentHardwareBandwidthDetails

DEPRECATED - This information can be pulled directly through tapping keys now - DEPRECATED. The allotments for this account and their servers. The public inbound and outbound bandwidth is calculated for each server in addition to the daily average network traffic since the last billing date.
publicAllotmentHardwareBandwidthDetails can be queried by object mask.

• Type: SoftLayer_Network_Bandwidth_Version1_AllotmentArray

---

publicNetworkVlans

The public network VLANs assigned to an account.
publicNetworkVlans can be queried by object mask.

• Type: SoftLayer_Network_VlanArray

---

publicSubnets

All public network subnets associated with an account.
publicSubnets can be queried by object mask.

• Type: SoftLayer_Network_SubnetArray

---

quotes

An account's associated billing orders or quotes.
quotes can be queried by object mask.

• Type: SoftLayer_Billing_Order_QuoteArray

---

rwhoisData

An account's reverse WHOIS data. This data is used when making SWIP requests.
rwhoisData can be queried by object mask.
rwhoisData must be a unique value.

• Type: SoftLayer_Network_Subnet_Rwhois_Data

---

secondaryDomains

The secondary DNS records for a SoftLayer customer account.
secondaryDomains can be queried by object mask.

• Type: SoftLayer_Dns_SecondaryArray

---

securityScanRequests

An account's vulnerability scan requests.
securityScanRequests can be queried by object mask.

• Type: SoftLayer_Network_Security_Scanner_RequestArray

---

serviceBillingItems

The service billing items that will be on an account's next invoice.
serviceBillingItems can be queried by object mask.

• Type: SoftLayer_Billing_ItemArray

---

sslVpnUsers

An account's associated portal users with SSL VPN access.
sslVpnUsers can be queried by object mask.

• Type: SoftLayer_User_CustomerArray

---

supportRepresentatives

The SoftLayer employees that an account is assigned to.
supportRepresentatives can be queried by object mask.

• Type: SoftLayer_User_EmployeeArray

---

tickets

An account's associated tickets.
tickets can be queried by object mask.

• Type: SoftLayer_TicketArray

---

transcodeAccounts

An account's associated Transcode account.
transcodeAccounts can be queried by object mask.

• Type: SoftLayer_Network_Media_Transcode_AccountArray

---

upgradeRequests

An account's associated upgrade requests.
upgradeRequests can be queried by object mask.

• Type: SoftLayer_Product_Upgrade_RequestArray

---

users

An account's portal users.
users can be queried by object mask.

• Type: SoftLayer_User_CustomerArray

---

vdrUpdatesInProgressFlag

Return 0 if vpn updates are currently in progress on this account otherwise 1.
vdrUpdatesInProgressFlag can be queried by object mask.
vdrUpdatesInProgressFlag must be a unique value.

• Type: boolean

---

virtualDiskImages

An account's associated computing instance virtual disk images.
virtualDiskImages can be queried by object mask.

• Type: SoftLayer_Virtual_Disk_ImageArray

---

virtualGuests

An account's associated virtual guest objects.
virtualGuests can be queried by object mask.

• Type: SoftLayer_Virtual_GuestArray

---

virtualPrivateRack

The virtual private rack for this account.
virtualPrivateRack can be queried by object mask.
virtualPrivateRack must be a unique value.

• Type: SoftLayer_Network_Bandwidth_Version1_Allotment

---

virtualStorageArchiveRepositories

An account's associated computing instance archived storage repositories.
virtualStorageArchiveRepositories can be queried by object mask.

• Type: SoftLayer_Virtual_Storage_RepositoryArray

Count Properties

activeVirtualLicenseCount

A count of the virtual software licenses controlled by an account
activeVirtualLicenseCount must be a unique value.

• Type: unsigned long

---

allBillingItemCount

A count of the billing items that will be on an account's next invoice.
allBillingItemCount must be a unique value.

• Type: unsigned long

---

allRecurringTopLevelBillingItemCount

A count of the billing items that will be on an account's next invoice.
allRecurringTopLevelBillingItemCount must be a unique value.

• Type: unsigned long

---

allRecurringTopLevelBillingItemsUnfilteredCount

A count of the billing items that will be on an account's next invoice. Does not consider associated items.
allRecurringTopLevelBillingItemsUnfilteredCount must be a unique value.

• Type: unsigned long

---

allSubnetBillingItemCount

A count of the billing items that will be on an account's next invoice.
allSubnetBillingItemCount must be a unique value.

• Type: unsigned long

---

allTopLevelBillingItemCount

A count of the billing items that will be on an account's next invoice.
allTopLevelBillingItemCount must be a unique value.

• Type: unsigned long

---

allTopLevelBillingItemsUnfilteredCount

A count of the billing items that will be on an account's next invoice. Does not consider associated items.
allTopLevelBillingItemsUnfilteredCount must be a unique value.

• Type: unsigned long

---

applicationDeliveryControllerCount

A count of an account's associated application delivery controller records.
applicationDeliveryControllerCount must be a unique value.

• Type: unsigned long

---

attributeCount

A count of the account attribute values for a SoftLayer customer account.
attributeCount must be a unique value.

• Type: unsigned long

---

bandwidthAllotmentCount

A count of the bandwidth allotments for an account.
bandwidthAllotmentCount must be a unique value.

• Type: unsigned long

---

bareMetalInstanceCount

A count of an account's associated bare metal computing instance objects.
bareMetalInstanceCount must be a unique value.

• Type: unsigned long

---

blockDeviceTemplateGroupCount

A count of block device groups for an account
blockDeviceTemplateGroupCount must be a unique value.

• Type: unsigned long

---

cdnAccountCount

A count of an account's associated CDN accounts.
cdnAccountCount must be a unique value.

• Type: unsigned long

---

closedTicketCount

A count of all closed tickets associated with an account.
closedTicketCount must be a unique value.

• Type: unsigned long

---

domainCount

A count of the DNS domains associated with an account.
domainCount must be a unique value.

• Type: unsigned long

---

domainsWithoutSecondaryDnsRecordCount

A count of the DNS domains associated with an account that were not created as a result of a secondary DNS zone transfer.
domainsWithoutSecondaryDnsRecordCount must be a unique value.

• Type: unsigned long

---

evaultMasterUserCount

A count of an account's master EVault user. This is only used when an account has EVault service.
evaultMasterUserCount must be a unique value.

• Type: unsigned long

---

evaultNetworkStorageCount

A count of an account's associated EVault storage volumes.
evaultNetworkStorageCount must be a unique value.

• Type: unsigned long

---

globalLoadBalancerAccountCount

A count of the global load balancer accounts for a softlayer customer account.
globalLoadBalancerAccountCount must be a unique value.

• Type: unsigned long

---

hardwareCount

A count of an account's associated hardware objects.
hardwareCount must be a unique value.

• Type: unsigned long

---

hardwareWithCpanelCount

A count of all hardware associated with an account that has the cPanel web hosting control panel installed.
hardwareWithCpanelCount must be a unique value.

• Type: unsigned long

---

hardwareWithHelmCount

A count of all hardware associated with an account that has the Helm web hosting control panel installed.
hardwareWithHelmCount must be a unique value.

• Type: unsigned long

---

hardwareWithPleskCount

A count of all hardware associated with an account that has the Plesk web hosting control panel installed.
hardwareWithPleskCount must be a unique value.

• Type: unsigned long

---

hardwareWithUrchinCount

A count of all hardware associated with an account that has the Urchin web traffic analytics package installed.
hardwareWithUrchinCount must be a unique value.

• Type: unsigned long

---

hardwareWithWindowCount

A count of all hardware associated with an account that is running a version of the Microsoft Windows operating system.
hardwareWithWindowCount must be a unique value.

• Type: unsigned long

---

hubNetworkStorageCount

A count of an account's associated CloudLayer Storage volumes.
hubNetworkStorageCount must be a unique value.

• Type: unsigned long

---

invoiceCount

A count of an account's associated billing invoices.
invoiceCount must be a unique value.

• Type: unsigned long

---

iscsiNetworkStorageCount

A count of an account's associated iSCSI storage volumes.
iscsiNetworkStorageCount must be a unique value.

• Type: unsigned long

---

lastFiveClosedAbuseTicketCount

A count of the five most recently closed abuse tickets associated with an account.
lastFiveClosedAbuseTicketCount must be a unique value.

• Type: unsigned long

---

lastFiveClosedAccountingTicketCount

A count of the five most recently closed accounting tickets associated with an account.
lastFiveClosedAccountingTicketCount must be a unique value.

• Type: unsigned long

---

lastFiveClosedOtherTicketCount

A count of the five most recently closed tickets that do not belong to the abuse, accounting, sales, or support groups associated with an account.
lastFiveClosedOtherTicketCount must be a unique value.

• Type: unsigned long

---

lastFiveClosedSalesTicketCount

A count of the five most recently closed sales tickets associated with an account.
lastFiveClosedSalesTicketCount must be a unique value.

• Type: unsigned long

---

lastFiveClosedSupportTicketCount

A count of the five most recently closed support tickets associated with an account.
lastFiveClosedSupportTicketCount must be a unique value.

• Type: unsigned long

---

lastFiveClosedTicketCount

A count of the five most recently closed tickets associated with an account.
lastFiveClosedTicketCount must be a unique value.

• Type: unsigned long

---

loadBalancerCount

A count of an account's associated load balancers.
loadBalancerCount must be a unique value.

• Type: unsigned long

---

lockboxNetworkStorageCount

A count of an account's associated Lockbox storage volumes.
lockboxNetworkStorageCount must be a unique value.

• Type: unsigned long

---

nasNetworkStorageCount

A count of an account's associated NAS storage volumes.
nasNetworkStorageCount must be a unique value.

• Type: unsigned long

---

networkMonitorDownHardwareCount

A count of hardware which is currently experiencing a service failure.
networkMonitorDownHardwareCount must be a unique value.

• Type: unsigned long

---

networkMonitorDownVirtualGuestCount

A count of virtual guest which is currently experiencing a service failure.
networkMonitorDownVirtualGuestCount must be a unique value.

• Type: unsigned long

---

networkMonitorRecoveringHardwareCount

A count of hardware which is currently recovering from a service failure.
networkMonitorRecoveringHardwareCount must be a unique value.

• Type: unsigned long

---

networkMonitorRecoveringVirtualGuestCount

A count of virtual guest which is currently recovering from a service failure.
networkMonitorRecoveringVirtualGuestCount must be a unique value.

• Type: unsigned long

---

networkMonitorUpHardwareCount

A count of hardware which is currently online.
networkMonitorUpHardwareCount must be a unique value.

• Type: unsigned long

---

networkMonitorUpVirtualGuestCount

A count of virtual guest which is currently online.
networkMonitorUpVirtualGuestCount must be a unique value.

• Type: unsigned long

---

networkStorageCount

A count of an account's associated StorageLayer storage volumes. This includes Lockbox, NAS, EVault, and iSCSI volumes.
networkStorageCount must be a unique value.

• Type: unsigned long

---

networkVlanCount

A count of all network VLANs assigned to an account.
networkVlanCount must be a unique value.

• Type: unsigned long

---

nextBillingPublicAllotmentHardwareBandwidthDetailCount

A count of dEPRECATED - This information can be pulled directly through tapping keys now - DEPRECATED. The allotments for this account and their servers for the next billing cycle. The public inbound and outbound bandwidth is calculated for each server in addition to the daily average network traffic since the last billing date.
nextBillingPublicAllotmentHardwareBandwidthDetailCount must be a unique value.

• Type: unsigned long

---

nextInvoiceTopLevelBillingItemCount

A count of the billing items that will be on an account's next invoice.
nextInvoiceTopLevelBillingItemCount must be a unique value.

• Type: unsigned long

---

openTicketCount

A count of all open tickets associated with an account.
openTicketCount must be a unique value.

• Type: unsigned long

---

orphanBillingItemCount

A count of the billing items that have no parent billing item. These are items that don't necessarily belong to a single server.
orphanBillingItemCount must be a unique value.

• Type: unsigned long

---

pendingInvoiceTopLevelItemCount

A count of a list of top-level invoice items that are on an account's currently pending invoice.
pendingInvoiceTopLevelItemCount must be a unique value.

• Type: unsigned long

---

pptpVpnUserCount

A count of an account's associated portal users with PPTP VPN access.
pptpVpnUserCount must be a unique value.

• Type: unsigned long

---

privateAllotmentHardwareBandwidthDetailCount

A count of dEPRECATED - This information can be pulled directly through tapping keys now - DEPRECATED. The allotments for this account and their servers. The private inbound and outbound bandwidth is calculated for each server in addition to the daily average network traffic since the last billing date.
privateAllotmentHardwareBandwidthDetailCount must be a unique value.

• Type: unsigned long

---

privateNetworkVlanCount

A count of the private network VLANs assigned to an account.
privateNetworkVlanCount must be a unique value.

• Type: unsigned long

---

privateSubnetCount

A count of all private subnets associated with an account.
privateSubnetCount must be a unique value.

• Type: unsigned long

---

publicAllotmentHardwareBandwidthDetailCount

A count of dEPRECATED - This information can be pulled directly through tapping keys now - DEPRECATED. The allotments for this account and their servers. The public inbound and outbound bandwidth is calculated for each server in addition to the daily average network traffic since the last billing date.
publicAllotmentHardwareBandwidthDetailCount must be a unique value.

• Type: unsigned long

---

publicNetworkVlanCount

A count of the public network VLANs assigned to an account.
publicNetworkVlanCount must be a unique value.

• Type: unsigned long

---

publicSubnetCount

A count of all public network subnets associated with an account.
publicSubnetCount must be a unique value.

• Type: unsigned long

---

quoteCount

A count of an account's associated billing orders or quotes.
quoteCount must be a unique value.

• Type: unsigned long

---

secondaryDomainCount

A count of the secondary DNS records for a SoftLayer customer account.
secondaryDomainCount must be a unique value.

• Type: unsigned long

---

securityScanRequestCount

A count of an account's vulnerability scan requests.
securityScanRequestCount must be a unique value.

• Type: unsigned long

---

serviceBillingItemCount

A count of the service billing items that will be on an account's next invoice.
serviceBillingItemCount must be a unique value.

• Type: unsigned long

---

sslVpnUserCount

A count of an account's associated portal users with SSL VPN access.
sslVpnUserCount must be a unique value.

• Type: unsigned long

---

supportRepresentativeCount

A count of the SoftLayer employees that an account is assigned to.
supportRepresentativeCount must be a unique value.

• Type: unsigned long

---

ticketCount

A count of an account's associated tickets.
ticketCount must be a unique value.

• Type: unsigned long

---

transcodeAccountCount

A count of an account's associated Transcode account.
transcodeAccountCount must be a unique value.

• Type: unsigned long

---

upgradeRequestCount

A count of an account's associated upgrade requests.
upgradeRequestCount must be a unique value.

• Type: unsigned long

---

userCount

A count of an account's portal users.
userCount must be a unique value.

• Type: unsigned long

---

virtualDiskImageCount

A count of an account's associated computing instance virtual disk images.
virtualDiskImageCount must be a unique value.

• Type: unsigned long

---

virtualGuestCount

A count of an account's associated virtual guest objects.
virtualGuestCount must be a unique value.

• Type: unsigned long

---

virtualStorageArchiveRepositoryCount

A count of an account's associated computing instance archived storage repositories.
virtualStorageArchiveRepositoryCount must be a unique value.

• Type: unsigned long

Associated Methods

• SoftLayer_Account::getObject
• SoftLayer_Billing_Invoice::getAccount