SoftLayer Ticket Update Employee
From SoftLayer Development Network Wiki
This page refers to the SoftLayer_Ticket_Update_Employee service. For information on the SoftLayer_Ticket_Update_Employee data type please see SoftLayer_Ticket_Update_Employee (type).
Contents |
Overview
Retrieve an update to a ticket made by a SoftLayer employee. Ticket updates created by employees have the option of being rated on a one to five scale. Because customer updates don't have this ability the SoftLayer_Ticket_Update_Employee class has it's own service.
Endpoints
| SOAP WSDL | http://api.service.softlayer.com/soap/v3/SoftLayer_Ticket_Update_Employee?wsdl |
| XML-RPC | http://api.service.softlayer.com/xmlrpc/v3/SoftLayer_Ticket_Update_Employee |
Methods
addResponseRating
Set an update's response rating.
- returns
- boolean
- parameters
- integer responseRating
getEditor
Retrieve a representation of the SoftLayer employee who created a ticket update.
- returns
- parameters
- None
getObject
Retrieve a SoftLayer_Ticket_Update_Employee record.
- returns
- parameters
- None
getTicket
Retrieve the ticket that a ticket update belongs to.
- returns
- parameters
- None
