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Retrieve an update to a ticket made by a SoftLayer employee. Ticket updates created by employees have the option of bein...
The SoftLayer_Ticket_Update_Employee data type models an update to a ticket made by a SoftLayer employee.
As part of the customer service process SoftLayer has provided a quick feedback mechanism for its customers to rate the...
Retrieve the chat between the Customer and Agent
Retrieve a representation of the SoftLayer employee who created a ticket update.
Retrieve the files attached to a ticket update.
getObject retrieves the SoftLayer_Ticket_Update_Employee object whose ID number corresponds to the ID number of the init...
Retrieve the ticket that a ticket update belongs to.
Retrieve the Type of update to this ticket
SoftLayer API Reference