GetTickets.cs
GetTickets.cs
//-----------------------------------------------------------------------
// <copyright file="GetTickets.cs" company="Softlayer">
// SoftLayer Technologies, Inc.
// </copyright>
// <license>
// http://sldn.softlayer.com/article/License
// </license>
//-----------------------------------------------------------------------
namespace Tickets
{
using System;
class GetTickets
{
/// <summary>
/// Get Tickets
/// This script retrieves an account's associated tickets
/// See below for more details.
/// </summary>
/// <manualPages>
/// http://sldn.softlayer.com/reference/services/SoftLayer_Account/getTickets
/// http://sldn.softlayer.com/reference/datatypes/SoftLayer_Ticket
/// </manualPages>
static void Main(string[] args)
{
// Your SoftLayer username
String username = "set me";
// Your SoftLayer apiKey, you can generate it on: https://control.softlayer.com/account/users
String apiKey = "set me";
// Creating a connection to the SoftLayer_Account API service and
// bind our API username and key to it.
authenticate authenticate = new authenticate();
authenticate.username = username;
authenticate.apiKey = apiKey;
SoftLayer_AccountService accountService = new SoftLayer_AccountService();
accountService.authenticateValue = authenticate;
// Define an objectMask, to get relational properties
String objectMask = "mask[group, subject, assignedUser, lastUpdate]";
accountService.SoftLayer_ObjectMaskValue = new SoftLayer_ObjectMask();
accountService.SoftLayer_ObjectMaskValue.mask = objectMask;
try {
// Retrieving the tickets
SoftLayer_Ticket[] tickets = accountService.getTickets();
foreach (var ticket in tickets)
{
Console.WriteLine("Id: " + ticket.id + " Group: " + ticket.group.name + "Subject/Title: " + ticket.title + " Owner: " + ticket.assignedUser.username
+ " Last Replied: " + ticket.lastUpdate.editorType + " Updated: " + ticket.lastUpdate.createDate);
}
}
catch (Exception e)
{
Console.WriteLine("Unable to get tickets: " + e.Message);
}
}
}
}