SoftLayer tickets have the ability to be associated with specific dedicated hosts in a customer’s inventory. Attaching a dedicated host to a ticket can greatly increase response time from SoftLayer for issues that are related to one or more specific hosts on a customer’s account. The SoftLayer_Ticket_Attachment_Dedicated_Host data type models the relationship between a dedicated host and a ticket. Only one attachment record can exist per dedicated host item per ticket.
The internal identifier of an item that is attached to a ticket.
The date that an item was attached to a ticket.
The internal identifier of the Dedicated Host that is attached to a ticket.
A ticket attachment’s internal identifier.
The internal identifier of the ticket that an item is attached to.