SoftLayer_Ticket_Attachment_File


SoftLayer_Ticket_Attachment_File

Description

SoftLayer tickets can have have files attached to them. Attaching a file to a ticket is a good way to report issues, provide documentation, and give examples of an issue. Both SoftLayer customers and employees have the ability to attach files to a ticket. The SoftLayer_Ticket_Attachment_File data type models a single file attached to a ticket.

associatedMethods

seeAlso

Local


createDate

The date a file was originally attached to a ticket.
Type: dateTime


fileName

The name of a file attached to a ticket.
Type: string


fileSize

The size of a file attached to a ticket, measured in bytes.
Type: string


id

A ticket file attachment's internal identifier.
Type: integer


modifyDate

The date that a file attachment record was last modified.
Type: dateTime


ticketId

The internal identifier of the ticket that a file is attached to.
Type: integer


updateId

The internal identifier of the ticket update the attached file is associated with.
Type: integer


uploaderId

The internal identifier of the user that uploaded a ticket file attachment. This is only used when A file attachment's ‘‘uploaderType’’ is set to “USER”.
Type: string


uploaderType

The type of user that attached a file to a ticket. This is either “USER” if the file was uploaded by a portal or API user or “EMPLOYEE” if the file was uploaded by a SoftLayer employee.
Type: string

Relational


update

The ticket that a file is attached to.
Type: SoftLayer_Ticket_Update

Count



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