SoftLayer_Ticket_Attachment_Hardware


SoftLayer_Ticket_Attachment_Hardware

Description

SoftLayer tickets have the ability to be associated with specific pieces of hardware in a customer's inventory. Attaching hardware to a ticket can greatly increase response time from SoftLayer for issues that are related to one or more specific servers on a customer's account. The SoftLayer_Ticket_Attachment_Hardware data type models the relationship between a piece of hardware and a ticket. Only one attachment record may exist per hardware item per ticket.

associatedMethods

seeAlso

Local


attachmentId

The internal identifier of an item that is attached to a ticket.
Type: integer


createDate

The date that an item was attached to a ticket.
Type: dateTime


hardwareId

The internal identifier of a piece of hardware that is attached to a ticket.
Type: integer


id

A ticket attachment's internal identifier.
Type: integer


ticketId

The internal identifier of the ticket that an item is attached to.
Type: integer

Relational


hardware

The hardware that is attached to a ticket.
Type: SoftLayer_Hardware


resource

The hardware that is attached to a ticket.
Type: SoftLayer_Hardware


ticket

The ticket that an item is attached to.
Type: SoftLayer_Ticket

Count



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