Add non-user email addresses to a ticket’s email notify list.


Creates new additional emails for assigned user if new emails are provided. Attaches any newly created additional emails to ticket.


Name Type Description
emails array of strings A list of email addresses to notify when a ticket is updated

Required Headers

  • authenticate
  • SoftLayer_TicketInitParameters

Return Values

  • boolean

Associated Methods

Error Handling

  • SoftLayer_Exception_Public

Throw the exception “This ticket does not have an assigned user. Could not add additional emails.” if the given ticket is not assigned to a user.

  • SoftLayer_Exception_Public

Throw the exception “Invalid email address(es) found: {list of invalid email addreses}” if one or more email addresses are invalid.