SoftLayer_Ticket::getAllTicketGroups

Retrieve all available ticket groups.

Description

getAllTicketGroups() retrieves a list of all groups that a ticket may be assigned to. Ticket groups represent the internal department at SoftLayer who a ticket is assigned to.

Every SoftLayer ticket has groupId and ticketGroup properties that correspond to one of the groups returned by getAllTicketGroups().

Parameters

None

Required Headers

• Authenticate

Optional Headers

• SoftLayer_TicketObjectMask

Return Values

• SoftLayer_Ticket_Group[]

REST Example

curl -g -u $SL_USER:$SL_APIKEY -X GET \
'https://api.softlayer.com/rest/v3.1/SoftLayer_Ticket/getAllTicketGroups'