Classes SoftLayer_Ticket
Tags method sldn ticket

SoftLayer_Ticket::getAllTicketGroups

Retrieve all available ticket groups.

Description

getAllTicketGroups() retrieves a list of all groups that a ticket may be assigned to. Ticket groups represent the internal department at SoftLayer who a ticket is assigned to.

Every SoftLayer ticket has groupId and ticketGroup properties that correspond to one of the groups returned by getAllTicketGroups().

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Parameters

None

Required Headers

• Authenticate

Optional Headers

• SoftLayer_TicketObjectMask

Return Values

• SoftLayer_Ticket_Group[]