getAllTicketGroups


SoftLayer_Ticket::getAllTicketGroups

Retrieve all available ticket groups.

Overview

getAllTicketGroups() retrieves a list of all groups that a ticket may be assigned to. Ticket groups represent the internal department at SoftLayer who a ticket is assigned to.

Every SoftLayer ticket has groupId and ticketGroup properties that correspond to one of the groups returned by getAllTicketGroups().


Parameters

Name Type Description

Required Headers

  • authenticate

Optional Headers

  • SoftLayer_TicketObjectMask
  • SoftLayer_ObjectMask

Return Values