SoftLayer_Ticket::getAllTicketStatuses

Retrieve all available ticket statuses.

Description

getAllTicketStatuses() retrieves a list of all statuses that a ticket may exist in. Ticket status represent the current state of a ticket, usually “open”, “assigned”, and “closed”.

Every SoftLayer ticket has statusId and status properties that correspond to one of the statuses returned by getAllTicketStatuses().

Parameters

None

Required Headers

• Authenticate

Optional Headers

• SoftLayer_TicketObjectMask

Return Values

• SoftLayer_Ticket_Status[]

REST Example

curl -g -u $SL_USER:$SL_APIKEY -X GET \
'https://api.softlayer.com/rest/v3.1/SoftLayer_Ticket/getAllTicketStatuses'