getAllTicketStatuses


SoftLayer_Ticket::getAllTicketStatuses

Retrieve all available ticket statuses.

Overview

getAllTicketStatuses() retrieves a list of all statuses that a ticket may exist in. Ticket status represent the current state of a ticket, usually “open”, “assigned”, and “closed”.

Every SoftLayer ticket has statusId and status properties that correspond to one of the statuses returned by getAllTicketStatuses().


Parameters

Name Type Description

Required Headers

  • authenticate

Optional Headers

  • SoftLayer_TicketObjectMask
  • SoftLayer_ObjectMask

Return Values