Retrieve a SoftLayer_Ticket record.


getObject retrieves the SoftLayer_Ticket object whose ID number corresponds to the ID number of the init parameter passed to the SoftLayer_Ticket service. You can only retrieve tickets that are associated with your SoftLayer customer account.


Name Type Description

Required Headers

  • SoftLayer_TicketInitParameters
  • authenticate

Optional Headers

  • SoftLayer_TicketObjectMask
  • SoftLayer_TicketObjectFilter
  • SoftLayer_ObjectMask

Return Values

Error Handling

  • SoftLayer_Exception_ObjectNotFound

Throw the error “Unable to find object with id of {id}.” if the given initialization parameter has an invalid id field.

  • SoftLayer_Exception_AccessDenied

Throw the error “Access Denied.” if the given initialization parameter id field is not the account id of the user making the API call.