Update a user’s VPN password


Update a user’s VPN password on the SoftLayer customer portal. As with portal passwords, VPN passwords must match the following restrictions. VPN passwords must…

  • …be over eight characters long.
  • …be under twenty characters long.
  • …contain at least one uppercase letter
  • …contain at least one lowercase letter
  • …contain at least one number
  • …contain one of the special characters _ - | @ . , ? / ! ~ # $ % ^ & * ( ) { } \ =
  • …not match your username Finally, users can only update their own VPN password. An account’s master user can update any of their account users' VPN passwords.


Name Type Description
password string Your new VPN password

Required Headers

  • authenticate
  • SoftLayer_User_Customer_OpenIdConnectInitParameters

Return Values

  • boolean

Associated Methods

Error Handling

  • SoftLayer_Exception_Public

Throws the exception “Access is denied.” if a user tries to change another user’s VPN password and is not the account’s master user.

  • SoftLayer_Exception_Public

Throws the exception “Your VPN password must” followed by a list of violated password rules if the given password fails to match any of the above restrictions.