Release Note

April 3, 2020


  • Fixes an issue where IBM Cloud Backup usage was not showing in the customer portal.


  • Customers who use the api to manage their users’ permissions may notice that the type of exception and exception message for invalid requests to some SoftLayer_User_Permission services have changed. These scenarios were already considered invalid and does not affect permissions being managed via Customer UI.
  • New: Hardware_Server::captureEnabledFlag
  • Fixed an issue preventing users making SOAP API calls from being able to properly setup Verisign 2FA with SoftLayer_User_Customer::addExternalBinding.
  • Add method, SoftLayer_Hardware_Server::testRaidAlertService(), to test the RAID Alert system.
  • Update docblock for Customer::getDefaultAccount


  • Resolve an issue with customers unable to delete users.
  • Introduced higher PCIe slot product categories.
  • Allows cancellation of VLANs in the presence of cancelled VSIs on the VLAN.