Account
SoftLayer_Account

Overview

The SoftLayer_Account data type contains general information relating to a single SoftLayer customer account. Personal information in this type such as names, addresses, and phone numbers are assigned to the account only and not to users belonging to the account. The SoftLayer_Account data type contains a number of relational properties that are used by the SoftLayer customer portal to quickly present a variety of account related services to it's users.

SoftLayer customers are unable to change their company account information in the portal or the API. If you need to change this information please open a sales ticket in our customer portal and our account management staff will assist you.

Local Properties

accountManagedResourcesFlag

A flag indicating that the account has a managed resource.

Type:

boolean

accountStatusId

A number reflecting the state of an account.

Type:

integer

address1

The first line of the mailing address belonging to an account.

Type:

string

address2

The second line of the mailing address belonging to an account.

Type:

string

allowedPptpVpnQuantity

The number of PPTP VPN users allowed on an account.

Type:

integer

alternatePhone

A secondary phone number assigned to an account.

Type:

string

brandId

The Brand tied to an account.

Type:

integer

city

The city of the mailing address belonging to an account.

Type:

string

claimedTaxExemptTxFlag

Whether an account is exempt from taxes on their invoices.

Type:

boolean

companyName

The company name associated with an account.

Type:

string

country

A two-letter abbreviation of the country in the mailing address belonging to an account.

Type:

string

createDate

The date an account was created.

Type:

dateTime

deviceFingerprintId

Device Fingerprint Identifier - Used internally and can safely be ignored.

Type:

string

email

A general email address assigned to an account.

Type:

string

faxPhone

A fax phone number assigned to an account.

Type:

string

firstName

Each customer account is listed under a single individual. This is that individual's first name.

Type:

string

id

A customer account's internal identifier. Account numbers are typically preceded by the string "SL" in the customer portal. Every SoftLayer account has at least one portal user whose username follows the "SL" + account number naming scheme.

Type:

integer

isReseller

A flag indicating if an account belongs to a reseller or not.

Type:

integer

lastName

Each customer account is listed under a single individual. This is that individual's last name.

Type:

string

lateFeeProtectionFlag

Whether an account has late fee protection.

Type:

boolean

modifyDate

The date an account was last modified.

Type:

dateTime

officePhone

An office phone number assigned to an account.

Type:

string

postalCode

The postal code of the mailing address belonging to an account.

Type:

string

resellerLevel

The Reseller level of the account.

Type:

integer

state

A two-letter abbreviation of the state in the mailing address belonging to an account. If an account does not reside in a province then this is typically blank.

Type:

string

statusDate

The date of an account's last status change.

Type:

dateTime

Relational & Count Properties

Relational Properties can be queried by object mask
abuseEmail

An email address that is responsible for abuse and legal inquiries on behalf of an account. For instance, new legal and abuse tickets are sent to this address.

Type:

string

abuseEmailCount

A count of email addresses that are responsible for abuse and legal inquiries on behalf of an account. For instance, new legal and abuse tickets are sent to these addresses.

Type:

unsignedLong

abuseEmails

Email addresses that are responsible for abuse and legal inquiries on behalf of an account. For instance, new legal and abuse tickets are sent to these addresses.

accountContactCount

A count of the account contacts on an account.

Type:

unsignedLong

accountContacts

The account contacts on an account.

accountLicenseCount

A count of the account software licenses owned by an account

Type:

unsignedLong

accountLicenses

The account software licenses owned by an account

accountLinkCount

A count of

Type:

unsignedLong

accountLinks
accountStatus

An account's status presented in a more detailed data type.

activeAccountDiscountBillingItem

The billing item associated with an account's monthly discount.

activeAccountLicenseCount

A count of the active account software licenses owned by an account

Type:

unsignedLong

activeAccountLicenses

The active account software licenses owned by an account

activeAddressCount

A count of the active address(es) that belong to an account.

Type:

unsignedLong

activeAddresses

The active address(es) that belong to an account.

activeBillingAgreementCount

A count of all billing agreements for an account

Type:

unsignedLong

activeBillingAgreements

All billing agreements for an account

activeCatalystEnrollment
activeColocationContainerCount

A count of the account's active top level colocation containers.

Type:

unsignedLong

activeColocationContainers

The account's active top level colocation containers.

activeFlexibleCreditEnrollment

Account's currently active Flexible Credit enrollment.

activeNotificationSubscriberCount

A count of

Type:

unsignedLong

activeNotificationSubscribers
activeQuoteCount

A count of an account's non-expired quotes.

Type:

unsignedLong

activeQuotes

An account's non-expired quotes.

activeVirtualLicenseCount

A count of the virtual software licenses controlled by an account

Type:

unsignedLong

activeVirtualLicenses

The virtual software licenses controlled by an account

adcLoadBalancerCount

A count of an account's associated load balancers.

Type:

unsignedLong

adcLoadBalancers

An account's associated load balancers.

addressCount

A count of all the address(es) that belong to an account.

Type:

unsignedLong

addresses

All the address(es) that belong to an account.

affiliateId

An affiliate identifier associated with the customer account.

Type:

string

allBillingItems

The billing items that will be on an account's next invoice.

allCommissionBillingItemCount

A count of the billing items that will be on an account's next invoice.

Type:

unsignedLong

allCommissionBillingItems

The billing items that will be on an account's next invoice.

allowIbmIdSilentMigrationFlag

Indicates whether this account is allowed to silently migrate to use IBMid Authentication.

Type:

boolean

allowsBluemixAccountLinkingFlag

Flag indicating if this account can be linked with Bluemix.

Type:

boolean

allRecurringTopLevelBillingItemCount

A count of the billing items that will be on an account's next invoice.

Type:

unsignedLong

allRecurringTopLevelBillingItems

The billing items that will be on an account's next invoice.

allRecurringTopLevelBillingItemsUnfiltered

The billing items that will be on an account's next invoice. Does not consider associated items.

allRecurringTopLevelBillingItemsUnfilteredCount

A count of the billing items that will be on an account's next invoice. Does not consider associated items.

Type:

unsignedLong

allSubnetBillingItemCount

A count of the billing items that will be on an account's next invoice.

Type:

unsignedLong

allSubnetBillingItems

The billing items that will be on an account's next invoice.

allTopLevelBillingItemCount

A count of all billing items of an account.

Type:

unsignedLong

allTopLevelBillingItems

All billing items of an account.

allTopLevelBillingItemsUnfiltered

The billing items that will be on an account's next invoice. Does not consider associated items.

allTopLevelBillingItemsUnfilteredCount

A count of the billing items that will be on an account's next invoice. Does not consider associated items.

Type:

unsignedLong

applicationDeliveryControllerCount

A count of an account's associated application delivery controller records.

Type:

unsignedLong

applicationDeliveryControllers

An account's associated application delivery controller records.

attributeCount

A count of the account attribute values for a SoftLayer customer account.

Type:

unsignedLong

attributes

The account attribute values for a SoftLayer customer account.

availablePublicNetworkVlanCount

A count of the public network VLANs assigned to an account.

Type:

unsignedLong

availablePublicNetworkVlans

The public network VLANs assigned to an account.

balance

The account balance of a SoftLayer customer account. An account's balance is the amount of money owed to SoftLayer by the account holder, returned as a floating point number with two decimal places, measured in US Dollars ($USD). A negative account balance means the account holder has overpaid and is owed money by SoftLayer.

Type:

decimal

bandwidthAllotmentCount

A count of the bandwidth allotments for an account.

Type:

unsignedLong

bandwidthAllotments

The bandwidth allotments for an account.

bandwidthAllotmentsOverAllocation

The bandwidth allotments for an account currently over allocation.

bandwidthAllotmentsOverAllocationCount

A count of the bandwidth allotments for an account currently over allocation.

Type:

unsignedLong

bandwidthAllotmentsProjectedOverAllocation

The bandwidth allotments for an account projected to go over allocation.

bandwidthAllotmentsProjectedOverAllocationCount

A count of the bandwidth allotments for an account projected to go over allocation.

Type:

unsignedLong

bareMetalInstanceCount

A count of an account's associated bare metal server objects.

Type:

unsignedLong

bareMetalInstances

An account's associated bare metal server objects.

billingAgreementCount

A count of all billing agreements for an account

Type:

unsignedLong

billingAgreements

All billing agreements for an account

billingInfo

An account's billing information.

blockDeviceTemplateGroupCount

A count of private template group objects (parent and children) and the shared template group objects (parent only) for an account.

Type:

unsignedLong

blockDeviceTemplateGroups

Private template group objects (parent and children) and the shared template group objects (parent only) for an account.

bluemixAccountLink

The Bluemix account link associated with this SoftLayer account, if one exists.

bluemixLinkedFlag

Returns true if this account is linked to IBM Bluemix, false if not.

Type:

boolean

brand
brandAccountFlag
Type:

boolean

brandKeyName

The brand keyName.

Type:

string

businessPartner

The Business Partner details for the account. Country Enterprise Code, Channel ID, and Segment ID.

canOrderAdditionalVlansFlag

Indicating whether this account can order additional Vlans.

Type:

boolean

cartCount

A count of an account's active carts.

Type:

unsignedLong

carts

An account's active carts.

catalystEnrollmentCount

A count of

Type:

unsignedLong

catalystEnrollments
cdnAccountCount

A count of an account's associated CDN accounts.

Type:

unsignedLong

cdnAccounts

An account's associated CDN accounts.

closedTicketCount

A count of all closed tickets associated with an account.

Type:

unsignedLong

closedTickets

All closed tickets associated with an account.

datacentersWithSubnetAllocationCount

A count of datacenters which contain subnets that the account has access to route.

Type:

unsignedLong

datacentersWithSubnetAllocations

Datacenters which contain subnets that the account has access to route.

dedicatedHostCount

A count of an account's associated virtual dedicated host objects.

Type:

unsignedLong

dedicatedHosts

An account's associated virtual dedicated host objects.

disablePaymentProcessingFlag

A flag indicating whether payments are processed for this account.

Type:

boolean

displaySupportRepresentativeAssignmentCount

A count of the SoftLayer employees that an account is assigned to.

Type:

unsignedLong

displaySupportRepresentativeAssignments

The SoftLayer employees that an account is assigned to.

domainCount

A count of the DNS domains associated with an account.

Type:

unsignedLong

domainRegistrationCount

A count of

Type:

unsignedLong

domainRegistrations
domains

The DNS domains associated with an account.

domainsWithoutSecondaryDnsRecordCount

A count of the DNS domains associated with an account that were not created as a result of a secondary DNS zone transfer.

Type:

unsignedLong

domainsWithoutSecondaryDnsRecords

The DNS domains associated with an account that were not created as a result of a secondary DNS zone transfer.

euSupportedFlag

Boolean flag dictating whether or not this account has the EU Supported flag. This flag indicates that this account uses IBM Cloud services to process EU citizen's personal data.

Type:

boolean

evaultCapacityGB

The total capacity of Legacy EVault Volumes on an account, in GB.

Type:

unsigned integer

evaultMasterUserCount

A count of an account's master EVault user. This is only used when an account has EVault service.

Type:

unsignedLong

evaultMasterUsers

An account's master EVault user. This is only used when an account has EVault service.

evaultNetworkStorage

An account's associated EVault storage volumes.

evaultNetworkStorageCount

A count of an account's associated EVault storage volumes.

Type:

unsignedLong

expiredSecurityCertificateCount

A count of stored security certificates that are expired (ie. SSL)

Type:

unsignedLong

expiredSecurityCertificates

Stored security certificates that are expired (ie. SSL)

facilityLogCount

A count of logs of who entered a colocation area which is assigned to this account, or when a user under this account enters a datacenter.

Type:

unsignedLong

facilityLogs

Logs of who entered a colocation area which is assigned to this account, or when a user under this account enters a datacenter.

flexibleCreditEnrollmentCount

A count of all of the account's current and former Flexible Credit enrollments.

Type:

unsignedLong

flexibleCreditEnrollments

All of the account's current and former Flexible Credit enrollments.

globalIpRecordCount

A count of

Type:

unsignedLong

globalIpv4RecordCount

A count of

Type:

unsignedLong

globalIpv6RecordCount

A count of

Type:

unsignedLong

globalLoadBalancerAccountCount

A count of the global load balancer accounts for a softlayer customer account.

Type:

unsignedLong

globalLoadBalancerAccounts

The global load balancer accounts for a softlayer customer account.

hardware

An account's associated hardware objects.

hardwareCount

A count of an account's associated hardware objects.

Type:

unsignedLong

hardwareOverBandwidthAllocation

An account's associated hardware objects currently over bandwidth allocation.

hardwareOverBandwidthAllocationCount

A count of an account's associated hardware objects currently over bandwidth allocation.

Type:

unsignedLong

hardwareProjectedOverBandwidthAllocation

An account's associated hardware objects projected to go over bandwidth allocation.

hardwareProjectedOverBandwidthAllocationCount

A count of an account's associated hardware objects projected to go over bandwidth allocation.

Type:

unsignedLong

hardwareWithCpanel

All hardware associated with an account that has the cPanel web hosting control panel installed.

hardwareWithCpanelCount

A count of all hardware associated with an account that has the cPanel web hosting control panel installed.

Type:

unsignedLong

hardwareWithHelm

All hardware associated with an account that has the Helm web hosting control panel installed.

hardwareWithHelmCount

A count of all hardware associated with an account that has the Helm web hosting control panel installed.

Type:

unsignedLong

hardwareWithMcafee

All hardware associated with an account that has McAfee Secure software components.

hardwareWithMcafeeAntivirusRedhat

All hardware associated with an account that has McAfee Secure AntiVirus for Redhat software components.

hardwareWithMcafeeAntivirusRedhatCount

A count of all hardware associated with an account that has McAfee Secure AntiVirus for Redhat software components.

Type:

unsignedLong

hardwareWithMcafeeAntivirusWindowCount

A count of all hardware associated with an account that has McAfee Secure AntiVirus for Windows software components.

Type:

unsignedLong

hardwareWithMcafeeAntivirusWindows

All hardware associated with an account that has McAfee Secure AntiVirus for Windows software components.

hardwareWithMcafeeCount

A count of all hardware associated with an account that has McAfee Secure software components.

Type:

unsignedLong

hardwareWithMcafeeIntrusionDetectionSystem

All hardware associated with an account that has McAfee Secure Intrusion Detection System software components.

hardwareWithMcafeeIntrusionDetectionSystemCount

A count of all hardware associated with an account that has McAfee Secure Intrusion Detection System software components.

Type:

unsignedLong

hardwareWithPlesk

All hardware associated with an account that has the Plesk web hosting control panel installed.

hardwareWithPleskCount

A count of all hardware associated with an account that has the Plesk web hosting control panel installed.

Type:

unsignedLong

hardwareWithQuantastor

All hardware associated with an account that has the QuantaStor storage system installed.

hardwareWithQuantastorCount

A count of all hardware associated with an account that has the QuantaStor storage system installed.

Type:

unsignedLong

hardwareWithUrchin

All hardware associated with an account that has the Urchin web traffic analytics package installed.

hardwareWithUrchinCount

A count of all hardware associated with an account that has the Urchin web traffic analytics package installed.

Type:

unsignedLong

hardwareWithWindowCount

A count of all hardware associated with an account that is running a version of the Microsoft Windows operating system.

Type:

unsignedLong

hardwareWithWindows

All hardware associated with an account that is running a version of the Microsoft Windows operating system.

hasEvaultBareMetalRestorePluginFlag

Return 1 if one of the account's hardware has the EVault Bare Metal Server Restore Plugin otherwise 0.

Type:

boolean

hasIderaBareMetalRestorePluginFlag

Return 1 if one of the account's hardware has an installation of Idera Server Backup otherwise 0.

Type:

boolean

hasPendingOrder

The number of orders in a PENDING status for a SoftLayer customer account.

Type:

unsigned integer

hasR1softBareMetalRestorePluginFlag

Return 1 if one of the account's hardware has an installation of R1Soft CDP otherwise 0.

Type:

boolean

hourlyBareMetalInstanceCount

A count of an account's associated hourly bare metal server objects.

Type:

unsignedLong

hourlyBareMetalInstances

An account's associated hourly bare metal server objects.

hourlyServiceBillingItemCount

A count of hourly service billing items that will be on an account's next invoice.

Type:

unsignedLong

hourlyServiceBillingItems

Hourly service billing items that will be on an account's next invoice.

hourlyVirtualGuestCount

A count of an account's associated hourly virtual guest objects.

Type:

unsignedLong

hourlyVirtualGuests

An account's associated hourly virtual guest objects.

hubNetworkStorage

An account's associated Virtual Storage volumes.

hubNetworkStorageCount

A count of an account's associated Virtual Storage volumes.

Type:

unsignedLong

ibmCustomerNumber

Unique identifier for a customer used throughout IBM.

Type:

string

ibmIdAuthenticationRequiredFlag

Indicates whether this account requires IBMid authentication.

Type:

boolean

ibmIdMigrationExpirationTimestamp

Timestamp representing the point in time when an account is required to use IBMid authentication.

Type:

string

inProgressExternalAccountSetup

An in progress request to switch billing systems.

internalNoteCount

A count of

Type:

unsignedLong

internalNotes
invoiceCount

A count of an account's associated billing invoices.

Type:

unsignedLong

invoices

An account's associated billing invoices.

ipAddressCount

A count of

Type:

unsignedLong

iscsiNetworkStorage

An account's associated iSCSI storage volumes.

iscsiNetworkStorageCount

A count of an account's associated iSCSI storage volumes.

Type:

unsignedLong

lastCanceledBillingItem

The most recently canceled billing item.

lastCancelledServerBillingItem

The most recent cancelled server billing item.

lastFiveClosedAbuseTicketCount

A count of the five most recently closed abuse tickets associated with an account.

Type:

unsignedLong

lastFiveClosedAbuseTickets

The five most recently closed abuse tickets associated with an account.

lastFiveClosedAccountingTicketCount

A count of the five most recently closed accounting tickets associated with an account.

Type:

unsignedLong

lastFiveClosedAccountingTickets

The five most recently closed accounting tickets associated with an account.

lastFiveClosedOtherTicketCount

A count of the five most recently closed tickets that do not belong to the abuse, accounting, sales, or support groups associated with an account.

Type:

unsignedLong

lastFiveClosedOtherTickets

The five most recently closed tickets that do not belong to the abuse, accounting, sales, or support groups associated with an account.

lastFiveClosedSalesTicketCount

A count of the five most recently closed sales tickets associated with an account.

Type:

unsignedLong

lastFiveClosedSalesTickets

The five most recently closed sales tickets associated with an account.

lastFiveClosedSupportTicketCount

A count of the five most recently closed support tickets associated with an account.

Type:

unsignedLong

lastFiveClosedSupportTickets

The five most recently closed support tickets associated with an account.

lastFiveClosedTicketCount

A count of the five most recently closed tickets associated with an account.

Type:

unsignedLong

lastFiveClosedTickets

The five most recently closed tickets associated with an account.

latestBillDate

An account's most recent billing date.

Type:

dateTime

latestRecurringInvoice

An account's latest recurring invoice.

latestRecurringPendingInvoice

An account's latest recurring pending invoice.

legacyBandwidthAllotmentCount

A count of the legacy bandwidth allotments for an account.

Type:

unsignedLong

legacyBandwidthAllotments

The legacy bandwidth allotments for an account.

legacyIscsiCapacityGB

The total capacity of Legacy iSCSI Volumes on an account, in GB.

Type:

unsigned integer

loadBalancerCount

A count of an account's associated load balancers.

Type:

unsignedLong

loadBalancers

An account's associated load balancers.

lockboxCapacityGB

The total capacity of Legacy lockbox Volumes on an account, in GB.

Type:

unsigned integer

lockboxNetworkStorage

An account's associated Lockbox storage volumes.

lockboxNetworkStorageCount

A count of an account's associated Lockbox storage volumes.

Type:

unsignedLong

manualPaymentsUnderReview
manualPaymentsUnderReviewCount

A count of

Type:

unsignedLong

masterUser

An account's master user.

mediaDataTransferRequestCount

A count of an account's media transfer service requests.

Type:

unsignedLong

mediaDataTransferRequests

An account's media transfer service requests.

messageQueueAccountCount

A count of an account's associated Message Queue accounts.

Type:

unsignedLong

messageQueueAccounts

An account's associated Message Queue accounts.

monthlyBareMetalInstanceCount

A count of an account's associated monthly bare metal server objects.

Type:

unsignedLong

monthlyBareMetalInstances

An account's associated monthly bare metal server objects.

monthlyVirtualGuestCount

A count of an account's associated monthly virtual guest objects.

Type:

unsignedLong

monthlyVirtualGuests

An account's associated monthly virtual guest objects.

nasNetworkStorage

An account's associated NAS storage volumes.

nasNetworkStorageCount

A count of an account's associated NAS storage volumes.

Type:

unsignedLong

networkCreationFlag

Whether or not this account can define their own networks.

Type:

boolean

networkGatewayCount

A count of all network gateway devices on this account.

Type:

unsignedLong

networkGateways

All network gateway devices on this account.

networkHardware

An account's associated network hardware.

networkHardwareCount

A count of an account's associated network hardware.

Type:

unsignedLong

networkMessageDeliveryAccountCount

A count of

Type:

unsignedLong

networkMessageDeliveryAccounts
networkMonitorDownHardware

Hardware which is currently experiencing a service failure.

networkMonitorDownHardwareCount

A count of hardware which is currently experiencing a service failure.

Type:

unsignedLong

networkMonitorDownVirtualGuestCount

A count of virtual guest which is currently experiencing a service failure.

Type:

unsignedLong

networkMonitorDownVirtualGuests

Virtual guest which is currently experiencing a service failure.

networkMonitorRecoveringHardware

Hardware which is currently recovering from a service failure.

networkMonitorRecoveringHardwareCount

A count of hardware which is currently recovering from a service failure.

Type:

unsignedLong

networkMonitorRecoveringVirtualGuestCount

A count of virtual guest which is currently recovering from a service failure.

Type:

unsignedLong

networkMonitorRecoveringVirtualGuests

Virtual guest which is currently recovering from a service failure.

networkMonitorUpHardware

Hardware which is currently online.

networkMonitorUpHardwareCount

A count of hardware which is currently online.

Type:

unsignedLong

networkMonitorUpVirtualGuestCount

A count of virtual guest which is currently online.

Type:

unsignedLong

networkMonitorUpVirtualGuests

Virtual guest which is currently online.

networkStorage

An account's associated storage volumes. This includes Lockbox, NAS, EVault, and iSCSI volumes.

networkStorageCount

A count of an account's associated storage volumes. This includes Lockbox, NAS, EVault, and iSCSI volumes.

Type:

unsignedLong

networkStorageGroupCount

A count of an account's Network Storage groups.

Type:

unsignedLong

networkStorageGroups

An account's Network Storage groups.

networkTunnelContextCount

A count of iPSec network tunnels for an account.

Type:

unsignedLong

networkTunnelContexts

IPSec network tunnels for an account.

networkVlanCount

A count of all network VLANs assigned to an account.

Type:

unsignedLong

networkVlans

All network VLANs assigned to an account.

networkVlanSpan

Whether or not an account has automatic private VLAN spanning enabled.

nextBillingPublicAllotmentHardwareBandwidthDetailCount

A count of dEPRECATED - This information can be pulled directly through tapping keys now - DEPRECATED. The allotments for this account and their servers for the next billing cycle. The public inbound and outbound bandwidth is calculated for each server in addition to the daily average network traffic since the last billing date.

Type:

unsignedLong

nextBillingPublicAllotmentHardwareBandwidthDetails

DEPRECATED - This information can be pulled directly through tapping keys now - DEPRECATED. The allotments for this account and their servers for the next billing cycle. The public inbound and outbound bandwidth is calculated for each server in addition to the daily average network traffic since the last billing date.

nextInvoiceIncubatorExemptTotal

The pre-tax total amount exempt from incubator credit for the account's next invoice. This field is now deprecated and will soon be removed. Please update all references to instead use nextInvoiceTotalAmount

Type:

decimal

nextInvoiceTopLevelBillingItemCount

A count of the billing items that will be on an account's next invoice.

Type:

unsignedLong

nextInvoiceTopLevelBillingItems

The billing items that will be on an account's next invoice.

nextInvoiceTotalAmount

The pre-tax total amount of an account's next invoice measured in US Dollars ($USD), assuming no changes or charges occur between now and time of billing.

Type:

float

nextInvoiceTotalOneTimeAmount

The total one-time charge amount of an account's next invoice measured in US Dollars ($USD), assuming no changes or charges occur between now and time of billing.

Type:

decimal

nextInvoiceTotalOneTimeTaxAmount

The total one-time tax amount of an account's next invoice measured in US Dollars ($USD), assuming no changes or charges occur between now and time of billing.

Type:

decimal

nextInvoiceTotalRecurringAmount

The total recurring charge amount of an account's next invoice measured in US Dollars ($USD), assuming no changes or charges occur between now and time of billing.

Type:

decimal

nextInvoiceTotalRecurringAmountBeforeAccountDiscount

The total recurring charge amount of an account's next invoice measured in US Dollars ($USD), assuming no changes or charges occur between now and time of billing.

Type:

decimal

nextInvoiceTotalRecurringTaxAmount

The total recurring tax amount of an account's next invoice measured in US Dollars ($USD), assuming no changes or charges occur between now and time of billing.

Type:

float

nextInvoiceTotalTaxableRecurringAmount

The total recurring charge amount of an account's next invoice measured in US Dollars ($USD), assuming no changes or charges occur between now and time of billing.

Type:

decimal

notificationSubscriberCount

A count of

Type:

unsignedLong

notificationSubscribers
openAbuseTicketCount

A count of the open abuse tickets associated with an account.

Type:

unsignedLong

openAbuseTickets

The open abuse tickets associated with an account.

openAccountingTicketCount

A count of the open accounting tickets associated with an account.

Type:

unsignedLong

openAccountingTickets

The open accounting tickets associated with an account.

openBillingTicketCount

A count of the open billing tickets associated with an account.

Type:

unsignedLong

openBillingTickets

The open billing tickets associated with an account.

openCancellationRequestCount

A count of an open ticket requesting cancellation of this server, if one exists.

Type:

unsignedLong

openCancellationRequests

An open ticket requesting cancellation of this server, if one exists.

openOtherTicketCount

A count of the open tickets that do not belong to the abuse, accounting, sales, or support groups associated with an account.

Type:

unsignedLong

openOtherTickets

The open tickets that do not belong to the abuse, accounting, sales, or support groups associated with an account.

openRecurringInvoiceCount

A count of an account's recurring invoices.

Type:

unsignedLong

openRecurringInvoices

An account's recurring invoices.

openSalesTicketCount

A count of the open sales tickets associated with an account.

Type:

unsignedLong

openSalesTickets

The open sales tickets associated with an account.

openStackAccountLinkCount

A count of

Type:

unsignedLong

openStackAccountLinks
openStackObjectStorage

An account's associated Openstack related Object Storage accounts.

openStackObjectStorageCount

A count of an account's associated Openstack related Object Storage accounts.

Type:

unsignedLong

openSupportTicketCount

A count of the open support tickets associated with an account.

Type:

unsignedLong

openSupportTickets

The open support tickets associated with an account.

openTicketCount

A count of all open tickets associated with an account.

Type:

unsignedLong

openTickets

All open tickets associated with an account.

openTicketsWaitingOnCustomer

All open tickets associated with an account last edited by an employee.

openTicketsWaitingOnCustomerCount

A count of all open tickets associated with an account last edited by an employee.

Type:

unsignedLong

orderCount

A count of an account's associated billing orders excluding upgrades.

Type:

unsignedLong

orders

An account's associated billing orders excluding upgrades.

orphanBillingItemCount

A count of the billing items that have no parent billing item. These are items that don't necessarily belong to a single server.

Type:

unsignedLong

orphanBillingItems

The billing items that have no parent billing item. These are items that don't necessarily belong to a single server.

ownedBrandCount

A count of

Type:

unsignedLong

ownedBrands
ownedHardwareGenericComponentModelCount

A count of

Type:

unsignedLong

ownedHardwareGenericComponentModels
paymentProcessorCount

A count of

Type:

unsignedLong

paymentProcessors
pendingEventCount

A count of

Type:

unsignedLong

pendingInvoice

An account's latest open (pending) invoice.

pendingInvoiceTopLevelItemCount

A count of a list of top-level invoice items that are on an account's currently pending invoice.

Type:

unsignedLong

pendingInvoiceTopLevelItems

A list of top-level invoice items that are on an account's currently pending invoice.

pendingInvoiceTotalAmount

The total amount of an account's pending invoice, if one exists.

Type:

decimal

pendingInvoiceTotalOneTimeAmount

The total one-time charges for an account's pending invoice, if one exists. In other words, it is the sum of one-time charges, setup fees, and labor fees. It does not include taxes.

Type:

decimal

pendingInvoiceTotalOneTimeTaxAmount

The sum of all the taxes related to one time charges for an account's pending invoice, if one exists.

Type:

decimal

pendingInvoiceTotalRecurringAmount

The total recurring amount of an account's pending invoice, if one exists.

Type:

decimal

pendingInvoiceTotalRecurringTaxAmount

The total amount of the recurring taxes on an account's pending invoice, if one exists.

Type:

decimal

permissionGroupCount

A count of an account's permission groups.

Type:

unsignedLong

permissionGroups

An account's permission groups.

permissionRoleCount

A count of an account's user roles.

Type:

unsignedLong

permissionRoles

An account's user roles.

portableStorageVolumeCount

A count of

Type:

unsignedLong

portableStorageVolumes
postProvisioningHookCount

A count of customer specified URIs that are downloaded onto a newly provisioned or reloaded server. If the URI is sent over https it will be executed directly on the server.

Type:

unsignedLong

postProvisioningHooks

Customer specified URIs that are downloaded onto a newly provisioned or reloaded server. If the URI is sent over https it will be executed directly on the server.

pptpVpnUserCount

A count of an account's associated portal users with PPTP VPN access.

Type:

unsignedLong

pptpVpnUsers

An account's associated portal users with PPTP VPN access.

previousRecurringRevenue

The total recurring amount for an accounts previous revenue.

Type:

decimal

priceRestrictionCount

A count of the item price that an account is restricted to.

Type:

unsignedLong

priceRestrictions

The item price that an account is restricted to.

priorityOneTicketCount

A count of all priority one tickets associated with an account.

Type:

unsignedLong

priorityOneTickets

All priority one tickets associated with an account.

privateAllotmentHardwareBandwidthDetailCount

A count of dEPRECATED - This information can be pulled directly through tapping keys now - DEPRECATED. The allotments for this account and their servers. The private inbound and outbound bandwidth is calculated for each server in addition to the daily average network traffic since the last billing date.

Type:

unsignedLong

privateAllotmentHardwareBandwidthDetails

DEPRECATED - This information can be pulled directly through tapping keys now - DEPRECATED. The allotments for this account and their servers. The private inbound and outbound bandwidth is calculated for each server in addition to the daily average network traffic since the last billing date.

privateBlockDeviceTemplateGroupCount

A count of private and shared template group objects (parent only) for an account.

Type:

unsignedLong

privateBlockDeviceTemplateGroups

Private and shared template group objects (parent only) for an account.

privateIpAddressCount

A count of

Type:

unsignedLong

privateIpAddresses
privateNetworkVlanCount

A count of the private network VLANs assigned to an account.

Type:

unsignedLong

privateNetworkVlans

The private network VLANs assigned to an account.

privateSubnetCount

A count of all private subnets associated with an account.

Type:

unsignedLong

privateSubnets

All private subnets associated with an account.

publicAllotmentHardwareBandwidthDetailCount

A count of dEPRECATED - This information can be pulled directly through tapping keys now - DEPRECATED. The allotments for this account and their servers. The public inbound and outbound bandwidth is calculated for each server in addition to the daily average network traffic since the last billing date.

Type:

unsignedLong

publicAllotmentHardwareBandwidthDetails

DEPRECATED - This information can be pulled directly through tapping keys now - DEPRECATED. The allotments for this account and their servers. The public inbound and outbound bandwidth is calculated for each server in addition to the daily average network traffic since the last billing date.

publicIpAddressCount

A count of

Type:

unsignedLong

publicIpAddresses
publicNetworkVlanCount

A count of the public network VLANs assigned to an account.

Type:

unsignedLong

publicNetworkVlans

The public network VLANs assigned to an account.

publicSubnetCount

A count of all public network subnets associated with an account.

Type:

unsignedLong

publicSubnets

All public network subnets associated with an account.

quoteCount

A count of an account's quotes.

Type:

unsignedLong

quotes

An account's quotes.

recentEventCount

A count of

Type:

unsignedLong

referralPartner

The Referral Partner for this account, if any.

referredAccountCount

A count of if this is a account is a referral partner, the accounts this referral partner has referred

Type:

unsignedLong

referredAccounts

If this is a account is a referral partner, the accounts this referral partner has referred

regulatedWorkloadCount

A count of

Type:

unsignedLong

regulatedWorkloads
remoteManagementCommandRequestCount

A count of remote management command requests for an account

Type:

unsignedLong

remoteManagementCommandRequests

Remote management command requests for an account

replicationEventCount

A count of the Replication events for all Network Storage volumes on an account.

Type:

unsignedLong

replicationEvents

The Replication events for all Network Storage volumes on an account.

requireSilentIBMidUserCreation

Indicates whether newly created users under this account will be associated with IBMid via an email requiring a response, or not.

Type:

boolean

resourceGroupCount

A count of an account's associated top-level resource groups.

Type:

unsignedLong

resourceGroups

An account's associated top-level resource groups.

routerCount

A count of all Routers that an accounts VLANs reside on

Type:

unsignedLong

routers

All Routers that an accounts VLANs reside on

rwhoisData

An account's reverse WHOIS data. This data is used when making SWIP requests.

salesforceAccountLink
samlAuthentication

The SAML configuration for this account.

scaleGroupCount

A count of all scale groups on this account.

Type:

unsignedLong

scaleGroups

All scale groups on this account.

secondaryDomainCount

A count of the secondary DNS records for a SoftLayer customer account.

Type:

unsignedLong

secondaryDomains

The secondary DNS records for a SoftLayer customer account.

securityCertificateCount

A count of stored security certificates (ie. SSL)

Type:

unsignedLong

securityCertificates

Stored security certificates (ie. SSL)

securityGroupCount

A count of the security groups belonging to this account.

Type:

unsignedLong

securityGroups

The security groups belonging to this account.

securityScanRequestCount

A count of an account's vulnerability scan requests.

Type:

unsignedLong

securityScanRequests

An account's vulnerability scan requests.

serviceBillingItemCount

A count of the service billing items that will be on an account's next invoice.

Type:

unsignedLong

serviceBillingItems

The service billing items that will be on an account's next invoice.

shipmentCount

A count of shipments that belong to the customer's account.

Type:

unsignedLong

shipments

Shipments that belong to the customer's account.

sshKeyCount

A count of customer specified SSH keys that can be implemented onto a newly provisioned or reloaded server.

Type:

unsignedLong

sshKeys

Customer specified SSH keys that can be implemented onto a newly provisioned or reloaded server.

sslVpnUserCount

A count of an account's associated portal users with SSL VPN access.

Type:

unsignedLong

sslVpnUsers

An account's associated portal users with SSL VPN access.

standardPoolVirtualGuestCount

A count of an account's virtual guest objects that are hosted on a user provisioned hypervisor.

Type:

unsignedLong

standardPoolVirtualGuests

An account's virtual guest objects that are hosted on a user provisioned hypervisor.

subnetCount

A count of all network subnets associated with an account.

Type:

unsignedLong

subnetRegistrationCount

A count of

Type:

unsignedLong

subnetRegistrationDetailCount

A count of

Type:

unsignedLong

subnetRegistrationDetails
subnetRegistrations
subnets

All network subnets associated with an account.

supportRepresentativeCount

A count of the SoftLayer employees that an account is assigned to.

Type:

unsignedLong

supportRepresentatives

The SoftLayer employees that an account is assigned to.

supportSubscriptionCount

A count of the active support subscriptions for this account.

Type:

unsignedLong

supportSubscriptions

The active support subscriptions for this account.

supportTier
Type:

string

suppressInvoicesFlag

A flag indicating to suppress invoices.

Type:

boolean

tagCount

A count of

Type:

unsignedLong

tags
ticketCount

A count of an account's associated tickets.

Type:

unsignedLong

tickets

An account's associated tickets.

ticketsClosedInTheLastThreeDays

Tickets closed within the last 72 hours or last 10 tickets, whichever is less, associated with an account.

ticketsClosedInTheLastThreeDaysCount

A count of tickets closed within the last 72 hours or last 10 tickets, whichever is less, associated with an account.

Type:

unsignedLong

ticketsClosedToday

Tickets closed today associated with an account.

ticketsClosedTodayCount

A count of tickets closed today associated with an account.

Type:

unsignedLong

transcodeAccountCount

A count of an account's associated Transcode account.

Type:

unsignedLong

transcodeAccounts

An account's associated Transcode account.

upgradeRequestCount

A count of an account's associated upgrade requests.

Type:

unsignedLong

upgradeRequests

An account's associated upgrade requests.

userCount

A count of an account's portal users.

Type:

unsignedLong

users

An account's portal users.

validSecurityCertificateCount

A count of stored security certificates that are not expired (ie. SSL)

Type:

unsignedLong

validSecurityCertificates

Stored security certificates that are not expired (ie. SSL)

vdrUpdatesInProgressFlag

Return 0 if vpn updates are currently in progress on this account otherwise 1.

Type:

boolean

virtualDedicatedRackCount

A count of the bandwidth pooling for this account.

Type:

unsignedLong

virtualDedicatedRacks

The bandwidth pooling for this account.

virtualDiskImageCount

A count of an account's associated virtual server virtual disk images.

Type:

unsignedLong

virtualDiskImages

An account's associated virtual server virtual disk images.

virtualGuestCount

A count of an account's associated virtual guest objects.

Type:

unsignedLong

virtualGuests

An account's associated virtual guest objects.

virtualGuestsOverBandwidthAllocation

An account's associated virtual guest objects currently over bandwidth allocation.

virtualGuestsOverBandwidthAllocationCount

A count of an account's associated virtual guest objects currently over bandwidth allocation.

Type:

unsignedLong

virtualGuestsProjectedOverBandwidthAllocation

An account's associated virtual guest objects currently over bandwidth allocation.

virtualGuestsProjectedOverBandwidthAllocationCount

A count of an account's associated virtual guest objects currently over bandwidth allocation.

Type:

unsignedLong

virtualGuestsWithCpanel

All virtual guests associated with an account that has the cPanel web hosting control panel installed.

virtualGuestsWithCpanelCount

A count of all virtual guests associated with an account that has the cPanel web hosting control panel installed.

Type:

unsignedLong

virtualGuestsWithMcafee

All virtual guests associated with an account that have McAfee Secure software components.

virtualGuestsWithMcafeeAntivirusRedhat

All virtual guests associated with an account that have McAfee Secure AntiVirus for Redhat software components.

virtualGuestsWithMcafeeAntivirusRedhatCount

A count of all virtual guests associated with an account that have McAfee Secure AntiVirus for Redhat software components.

Type:

unsignedLong

virtualGuestsWithMcafeeAntivirusWindowCount

A count of all virtual guests associated with an account that has McAfee Secure AntiVirus for Windows software components.

Type:

unsignedLong

virtualGuestsWithMcafeeAntivirusWindows

All virtual guests associated with an account that has McAfee Secure AntiVirus for Windows software components.

virtualGuestsWithMcafeeCount

A count of all virtual guests associated with an account that have McAfee Secure software components.

Type:

unsignedLong

virtualGuestsWithMcafeeIntrusionDetectionSystem

All virtual guests associated with an account that has McAfee Secure Intrusion Detection System software components.

virtualGuestsWithMcafeeIntrusionDetectionSystemCount

A count of all virtual guests associated with an account that has McAfee Secure Intrusion Detection System software components.

Type:

unsignedLong

virtualGuestsWithPlesk

All virtual guests associated with an account that has the Plesk web hosting control panel installed.

virtualGuestsWithPleskCount

A count of all virtual guests associated with an account that has the Plesk web hosting control panel installed.

Type:

unsignedLong

virtualGuestsWithQuantastor

All virtual guests associated with an account that have the QuantaStor storage system installed.

virtualGuestsWithQuantastorCount

A count of all virtual guests associated with an account that have the QuantaStor storage system installed.

Type:

unsignedLong

virtualGuestsWithUrchin

All virtual guests associated with an account that has the Urchin web traffic analytics package installed.

virtualGuestsWithUrchinCount

A count of all virtual guests associated with an account that has the Urchin web traffic analytics package installed.

Type:

unsignedLong

virtualPrivateRack

The bandwidth pooling for this account.

virtualStorageArchiveRepositories

An account's associated virtual server archived storage repositories.

virtualStorageArchiveRepositoryCount

A count of an account's associated virtual server archived storage repositories.

Type:

unsignedLong

virtualStoragePublicRepositories

An account's associated virtual server public storage repositories.

virtualStoragePublicRepositoryCount

A count of an account's associated virtual server public storage repositories.

Type:

unsignedLong