SoftLayer_Account


SoftLayer_Account

Description

The SoftLayer_Account data type contains general information relating to a single SoftLayer customer account. Personal information in this type such as names, addresses, and phone numbers are assigned to the account only and not to users belonging to the account. The SoftLayer_Account data type contains a number of relational properties that are used by the SoftLayer customer portal to quickly present a variety of account related services to it’s users.

SoftLayer customers are unable to change their company account information in the portal or the API. If you need to change this information please open a sales ticket in our customer portal and our account management staff will assist you.

Local


accountManagedResourcesFlag

A flag indicating that the account has a managed resource.
Type: boolean


accountStatusId

A number reflecting the state of an account.
Type: int


address1

The first line of the mailing address belonging to an account.
Type: string


address2

The second line of the mailing address belonging to an account.
Type: string


allowedPptpVpnQuantity

The number of PPTP VPN users allowed on an account.
Type: int

Deprecated


alternatePhone

A secondary phone number assigned to an account.
Type: string


brandId

The Brand tied to an account.
Type: int


city

The city of the mailing address belonging to an account.
Type: string


claimedTaxExemptTxFlag

Whether an account is exempt from taxes on their invoices.
Type: boolean


companyName

The company name associated with an account.
Type: string


country

A two-letter abbreviation of the country in the mailing address belonging to an account.
Type: string


createDate

The date an account was created.
Type: dateTime


deviceFingerprintId

Device Fingerprint Identifier - Used internally and can safely be ignored.
Type: string


email

A general email address assigned to an account.
Type: string


faxPhone

A fax phone number assigned to an account.
Type: string


firstName

Each customer account is listed under a single individual. This is that individual’s first name.
Type: string


id

A customer account’s internal identifier. Account numbers are typically preceded by the string “SL” in the customer portal. Every SoftLayer account has at least one portal user whose username follows the “SL” + account number naming scheme.
Type: int


isReseller

A flag indicating if an account belongs to a reseller or not.
Type: int


lastName

Each customer account is listed under a single individual. This is that individual’s last name.
Type: string


lateFeeProtectionFlag

Whether an account has late fee protection.
Type: boolean


modifyDate

The date an account was last modified.
Type: dateTime


officePhone

An office phone number assigned to an account.
Type: string


postalCode

The postal code of the mailing address belonging to an account.
Type: string


resellerLevel

The Reseller level of the account.
Type: int


state

A two-letter abbreviation of the state in the mailing address belonging to an account. If an account does not reside in a province then this is typically blank.
Type: string


statusDate

The date of an account’s last status change.
Type: dateTime

Relational


abuseEmail

An email address that is responsible for abuse and legal inquiries on behalf of an account. For instance, new legal and abuse tickets are sent to this address.
Type: string


abuseEmails

Email addresses that are responsible for abuse and legal inquiries on behalf of an account. For instance, new legal and abuse tickets are sent to these addresses.
Type: SoftLayer_Account_AbuseEmail[]


accountContacts

The account contacts on an account.
Type: SoftLayer_Account_Contact[]


accountLicenses

The account software licenses owned by an account
Type: SoftLayer_Software_AccountLicense[]


accountStatus

An account’s status presented in a more detailed data type.
Type: SoftLayer_Account_Status


activeAccountDiscountBillingItem

The billing item associated with an account’s monthly discount.
Type: SoftLayer_Billing_Item


activeAccountLicenses

The active account software licenses owned by an account
Type: SoftLayer_Software_AccountLicense[]


activeAddresses

The active address(es) that belong to an account.
Type: SoftLayer_Account_Address[]


activeAgreements

All active agreements for an account
Type: SoftLayer_Account_Agreement[]


activeBillingAgreements

All billing agreements for an account
Type: SoftLayer_Account_Agreement[]


activeFlexibleCreditEnrollment

[Deprecated] Please use SoftLayer_Account::activeFlexibleCreditEnrollments.
Type: SoftLayer_FlexibleCredit_Enrollment


activeQuotes

An account’s non-expired quotes.
Type: SoftLayer_Billing_Order_Quote[]


activeReservedCapacityAgreements

Active reserved capacity agreements for an account
Type: SoftLayer_Account_Agreement[]


activeVirtualLicenses

The virtual software licenses controlled by an account
Type: SoftLayer_Software_VirtualLicense[]


addresses

All the address(es) that belong to an account.
Type: SoftLayer_Account_Address[]


affiliateId

An affiliate identifier associated with the customer account.
Type: string


allBillingItems

The billing items that will be on an account’s next invoice.
Type: SoftLayer_Billing_Item[]


allCommissionBillingItems

The billing items that will be on an account’s next invoice.
Type: SoftLayer_Billing_Item[]


allRecurringTopLevelBillingItems

The billing items that will be on an account’s next invoice.
Type: SoftLayer_Billing_Item[]


allRecurringTopLevelBillingItemsUnfiltered

The billing items that will be on an account’s next invoice. Does not consider associated items.
Type: SoftLayer_Billing_Item[]


allSubnetBillingItems

The billing items that will be on an account’s next invoice.
Type: SoftLayer_Billing_Item[]


allTopLevelBillingItems

All billing items of an account.
Type: SoftLayer_Billing_Item[]


allTopLevelBillingItemsUnfiltered

The billing items that will be on an account’s next invoice. Does not consider associated items.
Type: SoftLayer_Billing_Item[]


allowIbmIdSilentMigrationFlag

Indicates whether this account is allowed to silently migrate to use IBMid Authentication.
Type: boolean


allowsBluemixAccountLinkingFlag

Flag indicating if this account can be linked with Bluemix.
Type: boolean


applicationDeliveryControllers

An account’s associated application delivery controller records.
Type: SoftLayer_Network_Application_Delivery_Controller[]


attributes

The account attribute values for a SoftLayer customer account.
Type: SoftLayer_Account_Attribute[]


availablePublicNetworkVlans

The public network VLANs assigned to an account.
Type: SoftLayer_Network_Vlan[]


balance

The account balance of a SoftLayer customer account. An account’s balance is the amount of money owed to SoftLayer by the account holder, returned as a floating point number with two decimal places, measured in US Dollars ($USD). A negative account balance means the account holder has overpaid and is owed money by SoftLayer.
Type: decimal


bandwidthAllotments

The bandwidth allotments for an account.
Type: SoftLayer_Network_Bandwidth_Version1_Allotment[]


bandwidthAllotmentsOverAllocation

The bandwidth allotments for an account currently over allocation.
Type: SoftLayer_Network_Bandwidth_Version1_Allotment[]


bandwidthAllotmentsProjectedOverAllocation

The bandwidth allotments for an account projected to go over allocation.
Type: SoftLayer_Network_Bandwidth_Version1_Allotment[]


bareMetalInstances

An account’s associated bare metal server objects.
Type: SoftLayer_Hardware[]


billingAgreements

All billing agreements for an account
Type: SoftLayer_Account_Agreement[]


billingInfo

An account’s billing information.
Type: SoftLayer_Billing_Info


blockDeviceTemplateGroups

Private template group objects (parent and children) and the shared template group objects (parent only) for an account.
Type: SoftLayer_Virtual_Guest_Block_Device_Template_Group[]


blockSelfServiceBrandMigration

Flag indicating whether this account is restricted from performing a self-service brand migration by updating their credit card details.
Type: boolean


bluemixAccountId

None
Type: string


The Platform account link associated with this SoftLayer account, if one exists.
Type: SoftLayer_Account_Link_Bluemix


bluemixLinkedFlag

Returns true if this account is linked to IBM Bluemix, false if not.
Type: boolean


brand

None
Type: SoftLayer_Brand


brandAccountFlag

None
Type: boolean


brandKeyName

The brand keyName.
Type: string


businessPartner

The Business Partner details for the account. Country Enterprise Code, Channel, Segment, Reseller Level.
Type: SoftLayer_Account_Business_Partner


canOrderAdditionalVlansFlag

[DEPRECATED] All accounts may order VLANs.
Type: boolean

Deprecated


carts

An account’s active carts.
Type: SoftLayer_Billing_Order_Quote[]


closedTickets

All closed tickets associated with an account.
Type: SoftLayer_Ticket[]


datacentersWithSubnetAllocations

[DEPRECATED] Datacenters which contain subnets that the account has access to route.
Type: SoftLayer_Location[]

Deprecated


dedicatedHosts

An account’s associated virtual dedicated host objects.
Type: SoftLayer_Virtual_DedicatedHost[]


disablePaymentProcessingFlag

A flag indicating whether payments are processed for this account.
Type: boolean


displaySupportRepresentativeAssignments

The SoftLayer employees that an account is assigned to.
Type: SoftLayer_Account_Attachment_Employee[]


domains

The DNS domains associated with an account.
Type: SoftLayer_Dns_Domain[]


domainsWithoutSecondaryDnsRecords

The DNS domains associated with an account that were not created as a result of a secondary DNS zone transfer.
Type: SoftLayer_Dns_Domain[]


euSupportedFlag

Boolean flag dictating whether or not this account has the EU Supported flag. This flag indicates that this account uses IBM Cloud services to process EU citizen’s personal data.
Type: boolean


evaultCapacityGB

The total capacity of Legacy EVault Volumes on an account, in GB.
Type: unsignedInt


evaultMasterUsers

An account’s master EVault user. This is only used when an account has EVault service.
Type: SoftLayer_Account_Password[]


evaultNetworkStorage

An account’s associated EVault storage volumes.
Type: SoftLayer_Network_Storage[]


expiredSecurityCertificates

Stored security certificates that are expired (ie. SSL)
Type: SoftLayer_Security_Certificate[]


facilityLogs

Logs of who entered a colocation area which is assigned to this account, or when a user under this account enters a datacenter.
Type: SoftLayer_User_Access_Facility_Log[]


fileBlockBetaAccessFlag

None
Type: boolean


flexibleCreditEnrollments

All of the account’s current and former Flexible Credit enrollments.
Type: SoftLayer_FlexibleCredit_Enrollment[]


forcePaasAccountLinkDate

Timestamp representing the point in time when an account is required to link with PaaS.
Type: string


hardware

An account’s associated hardware objects.
Type: SoftLayer_Hardware[]


hardwareOverBandwidthAllocation

An account’s associated hardware objects currently over bandwidth allocation.
Type: SoftLayer_Hardware[]


hardwareProjectedOverBandwidthAllocation

An account’s associated hardware objects projected to go over bandwidth allocation.
Type: SoftLayer_Hardware[]


hardwareWithCpanel

All hardware associated with an account that has the cPanel web hosting control panel installed.
Type: SoftLayer_Hardware[]


hardwareWithHelm

All hardware associated with an account that has the Helm web hosting control panel installed.
Type: SoftLayer_Hardware[]


hardwareWithMcafee

All hardware associated with an account that has McAfee Secure software components.
Type: SoftLayer_Hardware[]


hardwareWithMcafeeAntivirusRedhat

All hardware associated with an account that has McAfee Secure AntiVirus for Redhat software components.
Type: SoftLayer_Hardware[]


hardwareWithMcafeeAntivirusWindows

All hardware associated with an account that has McAfee Secure AntiVirus for Windows software components.
Type: SoftLayer_Hardware[]


hardwareWithMcafeeIntrusionDetectionSystem

All hardware associated with an account that has McAfee Secure Intrusion Detection System software components.
Type: SoftLayer_Hardware[]


hardwareWithPlesk

All hardware associated with an account that has the Plesk web hosting control panel installed.
Type: SoftLayer_Hardware[]


hardwareWithQuantastor

All hardware associated with an account that has the QuantaStor storage system installed.
Type: SoftLayer_Hardware[]


hardwareWithUrchin

All hardware associated with an account that has the Urchin web traffic analytics package installed.
Type: SoftLayer_Hardware[]


hardwareWithWindows

All hardware associated with an account that is running a version of the Microsoft Windows operating system.
Type: SoftLayer_Hardware[]


hasEvaultBareMetalRestorePluginFlag

Return 1 if one of the account’s hardware has the EVault Bare Metal Server Restore Plugin otherwise 0.
Type: boolean


hasIderaBareMetalRestorePluginFlag

Return 1 if one of the account’s hardware has an installation of Idera Server Backup otherwise 0.
Type: boolean


hasPendingOrder

The number of orders in a PENDING status for a SoftLayer customer account.
Type: unsignedInt


hasR1softBareMetalRestorePluginFlag

Return 1 if one of the account’s hardware has an installation of R1Soft CDP otherwise 0.
Type: boolean


hourlyBareMetalInstances

An account’s associated hourly bare metal server objects.
Type: SoftLayer_Hardware[]


hourlyServiceBillingItems

Hourly service billing items that will be on an account’s next invoice.
Type: SoftLayer_Billing_Item[]


hourlyVirtualGuests

An account’s associated hourly virtual guest objects.
Type: SoftLayer_Virtual_Guest[]


hubNetworkStorage

An account’s associated Virtual Storage volumes.
Type: SoftLayer_Network_Storage[]


ibmCustomerNumber

Unique identifier for a customer used throughout IBM.
Type: string


ibmIdAuthenticationRequiredFlag

Indicates whether this account requires IBMid authentication.
Type: boolean


ibmIdMigrationExpirationTimestamp

This key is deprecated and should not be used.
Type: string


inProgressExternalAccountSetup

An in progress request to switch billing systems.
Type: SoftLayer_Account_External_Setup


internalCciHostAccountFlag

Account attribute flag indicating internal cci host account.
Type: boolean


internalImageTemplateCreationFlag

Account attribute flag indicating account creates internal image templates.
Type: boolean


internalRestrictionFlag

Account attribute flag indicating restricted account.
Type: boolean


invoices

An account’s associated billing invoices.
Type: SoftLayer_Billing_Invoice[]


iscsiIsolationDisabled

None
Type: boolean


iscsiNetworkStorage

An account’s associated iSCSI storage volumes.
Type: SoftLayer_Network_Storage[]


lastCanceledBillingItem

The most recently canceled billing item.
Type: SoftLayer_Billing_Item


lastCancelledServerBillingItem

The most recent cancelled server billing item.
Type: SoftLayer_Billing_Item


lastFiveClosedAbuseTickets

The five most recently closed abuse tickets associated with an account.
Type: SoftLayer_Ticket[]


lastFiveClosedAccountingTickets

The five most recently closed accounting tickets associated with an account.
Type: SoftLayer_Ticket[]


lastFiveClosedOtherTickets

The five most recently closed tickets that do not belong to the abuse, accounting, sales, or support groups associated with an account.
Type: SoftLayer_Ticket[]


lastFiveClosedSalesTickets

The five most recently closed sales tickets associated with an account.
Type: SoftLayer_Ticket[]


lastFiveClosedSupportTickets

The five most recently closed support tickets associated with an account.
Type: SoftLayer_Ticket[]


lastFiveClosedTickets

The five most recently closed tickets associated with an account.
Type: SoftLayer_Ticket[]


latestBillDate

An account’s most recent billing date.
Type: dateTime


latestRecurringInvoice

An account’s latest recurring invoice.
Type: SoftLayer_Billing_Invoice


latestRecurringPendingInvoice

An account’s latest recurring pending invoice.
Type: SoftLayer_Billing_Invoice


legacyIscsiCapacityGB

The total capacity of Legacy iSCSI Volumes on an account, in GB.
Type: unsignedInt


loadBalancers

An account’s associated load balancers.
Type: SoftLayer_Network_LoadBalancer_VirtualIpAddress[]


lockboxCapacityGB

The total capacity of Legacy lockbox Volumes on an account, in GB.
Type: unsignedInt


lockboxNetworkStorage

An account’s associated Lockbox storage volumes.
Type: SoftLayer_Network_Storage[]


masterUser

An account’s master user.
Type: SoftLayer_User_Customer


mediaDataTransferRequests

An account’s media transfer service requests.
Type: SoftLayer_Account_Media_Data_Transfer_Request[]


migratedToIbmCloudPortalFlag

Flag indicating whether this account is restricted to the IBM Cloud portal.
Type: boolean


monthlyBareMetalInstances

An account’s associated monthly bare metal server objects.
Type: SoftLayer_Hardware[]


monthlyVirtualGuests

An account’s associated monthly virtual guest objects.
Type: SoftLayer_Virtual_Guest[]


nasNetworkStorage

An account’s associated NAS storage volumes.
Type: SoftLayer_Network_Storage[]


networkCreationFlag

[Deprecated] Whether or not this account can define their own networks.
Type: boolean


networkGateways

All network gateway devices on this account.
Type: SoftLayer_Network_Gateway[]


networkHardware

An account’s associated network hardware.
Type: SoftLayer_Hardware[]


networkMonitorDownHardware

Hardware which is currently experiencing a service failure.
Type: SoftLayer_Hardware[]


networkMonitorDownVirtualGuests

Virtual guest which is currently experiencing a service failure.
Type: SoftLayer_Virtual_Guest[]


networkMonitorRecoveringHardware

Hardware which is currently recovering from a service failure.
Type: SoftLayer_Hardware[]


networkMonitorRecoveringVirtualGuests

Virtual guest which is currently recovering from a service failure.
Type: SoftLayer_Virtual_Guest[]


networkMonitorUpHardware

Hardware which is currently online.
Type: SoftLayer_Hardware[]


networkMonitorUpVirtualGuests

Virtual guest which is currently online.
Type: SoftLayer_Virtual_Guest[]


networkStorage

An account’s associated storage volumes. This includes Lockbox, NAS, EVault, and iSCSI volumes.
Type: SoftLayer_Network_Storage[]


networkStorageGroups

An account’s Network Storage groups.
Type: SoftLayer_Network_Storage_Group[]


networkTunnelContexts

IPSec network tunnels for an account.
Type: SoftLayer_Network_Tunnel_Module_Context[]


networkVlanSpan

Whether or not an account has automatic private VLAN spanning enabled.
Type: SoftLayer_Account_Network_Vlan_Span


networkVlans

All network VLANs assigned to an account.
Type: SoftLayer_Network_Vlan[]


nextInvoiceIncubatorExemptTotal

The pre-tax total amount exempt from incubator credit for the account’s next invoice. This field is now deprecated and will soon be removed. Please update all references to instead use nextInvoiceTotalAmount
Type: decimal


nextInvoicePlatformServicesTotalAmount

The pre-tax platform services total amount of an account’s next invoice.
Type: decimal


nextInvoiceRecurringAmountEligibleForAccountDiscount

The total recurring charge amount of an account’s next invoice eligible for account discount measured in US Dollars ($USD), assuming no changes or charges occur between now and time of billing.
Type: decimal


nextInvoiceTopLevelBillingItems

The billing items that will be on an account’s next invoice.
Type: SoftLayer_Billing_Item[]


nextInvoiceTotalAmount

The pre-tax total amount of an account’s next invoice measured in US Dollars ($USD), assuming no changes or charges occur between now and time of billing.
Type: float


nextInvoiceTotalOneTimeAmount

The total one-time charge amount of an account’s next invoice measured in US Dollars ($USD), assuming no changes or charges occur between now and time of billing.
Type: decimal


nextInvoiceTotalOneTimeTaxAmount

The total one-time tax amount of an account’s next invoice measured in US Dollars ($USD), assuming no changes or charges occur between now and time of billing.
Type: decimal


nextInvoiceTotalRecurringAmount

The total recurring charge amount of an account’s next invoice measured in US Dollars ($USD), assuming no changes or charges occur between now and time of billing.
Type: decimal


nextInvoiceTotalRecurringAmountBeforeAccountDiscount

The total recurring charge amount of an account’s next invoice measured in US Dollars ($USD), assuming no changes or charges occur between now and time of billing.
Type: decimal


nextInvoiceTotalRecurringTaxAmount

The total recurring tax amount of an account’s next invoice measured in US Dollars ($USD), assuming no changes or charges occur between now and time of billing.
Type: float


nextInvoiceTotalTaxableRecurringAmount

The total recurring charge amount of an account’s next invoice measured in US Dollars ($USD), assuming no changes or charges occur between now and time of billing.
Type: decimal


openAbuseTickets

The open abuse tickets associated with an account.
Type: SoftLayer_Ticket[]


openAccountingTickets

The open accounting tickets associated with an account.
Type: SoftLayer_Ticket[]


openBillingTickets

The open billing tickets associated with an account.
Type: SoftLayer_Ticket[]


openCancellationRequests

An open ticket requesting cancellation of this server, if one exists.
Type: SoftLayer_Billing_Item_Cancellation_Request[]


openOtherTickets

The open tickets that do not belong to the abuse, accounting, sales, or support groups associated with an account.
Type: SoftLayer_Ticket[]


openRecurringInvoices

An account’s recurring invoices.
Type: SoftLayer_Billing_Invoice[]


openSalesTickets

The open sales tickets associated with an account.
Type: SoftLayer_Ticket[]


openStackObjectStorage

An account’s associated Openstack related Object Storage accounts.
Type: SoftLayer_Network_Storage[]


openSupportTickets

The open support tickets associated with an account.
Type: SoftLayer_Ticket[]


openTickets

All open tickets associated with an account.
Type: SoftLayer_Ticket[]


openTicketsWaitingOnCustomer

All open tickets associated with an account last edited by an employee.
Type: SoftLayer_Ticket[]


orders

An account’s associated billing orders excluding upgrades.
Type: SoftLayer_Billing_Order[]


orphanBillingItems

The billing items that have no parent billing item. These are items that don’t necessarily belong to a single server.
Type: SoftLayer_Billing_Item[]


pendingInvoice

An account’s latest open (pending) invoice.
Type: SoftLayer_Billing_Invoice


pendingInvoiceTopLevelItems

A list of top-level invoice items that are on an account’s currently pending invoice.
Type: SoftLayer_Billing_Invoice_Item[]


pendingInvoiceTotalAmount

The total amount of an account’s pending invoice, if one exists.
Type: decimal


pendingInvoiceTotalOneTimeAmount

The total one-time charges for an account’s pending invoice, if one exists. In other words, it is the sum of one-time charges, setup fees, and labor fees. It does not include taxes.
Type: decimal


pendingInvoiceTotalOneTimeTaxAmount

The sum of all the taxes related to one time charges for an account’s pending invoice, if one exists.
Type: decimal


pendingInvoiceTotalRecurringAmount

The total recurring amount of an account’s pending invoice, if one exists.
Type: decimal


pendingInvoiceTotalRecurringTaxAmount

The total amount of the recurring taxes on an account’s pending invoice, if one exists.
Type: decimal


permissionGroups

An account’s permission groups.
Type: SoftLayer_User_Permission_Group[]


permissionRoles

An account’s user roles.
Type: SoftLayer_User_Permission_Role[]


placementGroups

An account’s associated virtual placement groups.
Type: SoftLayer_Virtual_PlacementGroup[]


postProvisioningHooks

Customer specified URIs that are downloaded onto a newly provisioned or reloaded server. If the URI is sent over https it will be executed directly on the server.
Type: SoftLayer_Provisioning_Hook[]


pptpVpnAllowedFlag

(Deprecated) Boolean flag dictating whether or not this account supports PPTP VPN Access.
Type: boolean


pptpVpnUsers

An account’s associated portal users with PPTP VPN access. (Deprecated)
Type: SoftLayer_User_Customer[]


preOpenRecurringInvoices

An account’s invoices in the PRE_OPEN status.
Type: SoftLayer_Billing_Invoice[]


previousRecurringRevenue

The total recurring amount for an accounts previous revenue.
Type: decimal


priceRestrictions

The item price that an account is restricted to.
Type: SoftLayer_Product_Item_Price_Account_Restriction[]


priorityOneTickets

All priority one tickets associated with an account.
Type: SoftLayer_Ticket[]


privateBlockDeviceTemplateGroups

Private and shared template group objects (parent only) for an account.
Type: SoftLayer_Virtual_Guest_Block_Device_Template_Group[]


privateNetworkVlans

The private network VLANs assigned to an account.
Type: SoftLayer_Network_Vlan[]


privateSubnets

All private subnets associated with an account.
Type: SoftLayer_Network_Subnet[]


proofOfConceptAccountFlag

Boolean flag indicating whether or not this account is a Proof of Concept account.
Type: boolean


publicNetworkVlans

The public network VLANs assigned to an account.
Type: SoftLayer_Network_Vlan[]


publicSubnets

All public network subnets associated with an account.
Type: SoftLayer_Network_Subnet[]


quotes

An account’s quotes.
Type: SoftLayer_Billing_Order_Quote[]


referralPartner

The Referral Partner for this account, if any.
Type: SoftLayer_Account


referredAccountFlag

Flag indicating if the account was referred.
Type: boolean


referredAccounts

If this is a account is a referral partner, the accounts this referral partner has referred
Type: SoftLayer_Account[]


replicationEvents

The Replication events for all Network Storage volumes on an account.
Type: SoftLayer_Network_Storage_Event[]


requireSilentIBMidUserCreation

Indicates whether newly created users under this account will be associated with IBMid via an email requiring a response, or not.
Type: boolean


reservedCapacityAgreements

All reserved capacity agreements for an account
Type: SoftLayer_Account_Agreement[]


reservedCapacityGroups

The reserved capacity groups owned by this account.
Type: SoftLayer_Virtual_ReservedCapacityGroup[]


routers

All Routers that an accounts VLANs reside on
Type: SoftLayer_Hardware[]


samlAuthentication

The SAML configuration for this account.
Type: SoftLayer_Account_Authentication_Saml


secondaryDomains

The secondary DNS records for a SoftLayer customer account.
Type: SoftLayer_Dns_Secondary[]


securityCertificates

Stored security certificates (ie. SSL)
Type: SoftLayer_Security_Certificate[]


securityGroups

The security groups belonging to this account.
Type: SoftLayer_Network_SecurityGroup[]


securityScanRequests

An account’s vulnerability scan requests.
Type: SoftLayer_Network_Security_Scanner_Request[]


serviceBillingItems

The service billing items that will be on an account’s next invoice.
Type: SoftLayer_Billing_Item[]


shipments

Shipments that belong to the customer’s account.
Type: SoftLayer_Account_Shipment[]


sshKeys

Customer specified SSH keys that can be implemented onto a newly provisioned or reloaded server.
Type: SoftLayer_Security_Ssh_Key[]


sslVpnUsers

An account’s associated portal users with SSL VPN access.
Type: SoftLayer_User_Customer[]


standardPoolVirtualGuests

An account’s virtual guest objects that are hosted on a user provisioned hypervisor.
Type: SoftLayer_Virtual_Guest[]


subnets

All network subnets associated with an account.
Type: SoftLayer_Network_Subnet[]


supportRepresentatives

The SoftLayer employees that an account is assigned to.
Type: SoftLayer_User_Employee[]


supportSubscriptions

The active support subscriptions for this account.
Type: SoftLayer_Billing_Item[]


supportTier

None
Type: string


suppressInvoicesFlag

A flag indicating to suppress invoices.
Type: boolean


tags

None
Type: SoftLayer_Tag[]


testAccountAttributeFlag

Account attribute flag indicating test account.
Type: boolean


tickets

An account’s associated tickets.
Type: SoftLayer_Ticket[]


ticketsClosedInTheLastThreeDays

Tickets closed within the last 72 hours or last 10 tickets, whichever is less, associated with an account.
Type: SoftLayer_Ticket[]


ticketsClosedToday

Tickets closed today associated with an account.
Type: SoftLayer_Ticket[]


upgradeRequests

An account’s associated upgrade requests.
Type: SoftLayer_Product_Upgrade_Request[]


users

An account’s portal users.
Type: SoftLayer_User_Customer[]


validSecurityCertificates

Stored security certificates that are not expired (ie. SSL)
Type: SoftLayer_Security_Certificate[]


virtualDedicatedRacks

The bandwidth pooling for this account.
Type: SoftLayer_Network_Bandwidth_Version1_Allotment[]


virtualDiskImages

An account’s associated virtual server virtual disk images.
Type: SoftLayer_Virtual_Disk_Image[]


virtualGuests

An account’s associated virtual guest objects.
Type: SoftLayer_Virtual_Guest[]


virtualGuestsOverBandwidthAllocation

An account’s associated virtual guest objects currently over bandwidth allocation.
Type: SoftLayer_Virtual_Guest[]


virtualGuestsProjectedOverBandwidthAllocation

An account’s associated virtual guest objects currently over bandwidth allocation.
Type: SoftLayer_Virtual_Guest[]


virtualGuestsWithCpanel

All virtual guests associated with an account that has the cPanel web hosting control panel installed.
Type: SoftLayer_Virtual_Guest[]


virtualGuestsWithMcafee

All virtual guests associated with an account that have McAfee Secure software components.
Type: SoftLayer_Virtual_Guest[]


virtualGuestsWithMcafeeAntivirusRedhat

All virtual guests associated with an account that have McAfee Secure AntiVirus for Redhat software components.
Type: SoftLayer_Virtual_Guest[]


virtualGuestsWithMcafeeAntivirusWindows

All virtual guests associated with an account that has McAfee Secure AntiVirus for Windows software components.
Type: SoftLayer_Virtual_Guest[]


virtualGuestsWithMcafeeIntrusionDetectionSystem

All virtual guests associated with an account that has McAfee Secure Intrusion Detection System software components.
Type: SoftLayer_Virtual_Guest[]


virtualGuestsWithPlesk

All virtual guests associated with an account that has the Plesk web hosting control panel installed.
Type: SoftLayer_Virtual_Guest[]


virtualGuestsWithQuantastor

All virtual guests associated with an account that have the QuantaStor storage system installed.
Type: SoftLayer_Virtual_Guest[]


virtualGuestsWithUrchin

All virtual guests associated with an account that has the Urchin web traffic analytics package installed.
Type: SoftLayer_Virtual_Guest[]


virtualPrivateRack

The bandwidth pooling for this account.
Type: SoftLayer_Network_Bandwidth_Version1_Allotment


virtualStorageArchiveRepositories

An account’s associated virtual server archived storage repositories.
Type: SoftLayer_Virtual_Storage_Repository[]


virtualStoragePublicRepositories

An account’s associated virtual server public storage repositories.
Type: SoftLayer_Virtual_Storage_Repository[]


vpcVirtualGuests

An account’s associated VPC configured virtual guest objects.
Type: SoftLayer_Virtual_Guest[]


vpnConfigRequiresVPNManageFlag

None
Type: boolean

Count


abuseEmailCount

A count of email addresses that are responsible for abuse and legal inquiries on behalf of an account. For instance, new legal and abuse tickets are sent to these addresses.
Type: unsignedLong


accountContactCount

A count of the account contacts on an account.
Type: unsignedLong


accountLicenseCount

A count of the account software licenses owned by an account
Type: unsignedLong


accountLinkCount

A count of
Type: unsignedLong


activeAccountLicenseCount

A count of the active account software licenses owned by an account
Type: unsignedLong


activeAddressCount

A count of the active address(es) that belong to an account.
Type: unsignedLong


activeAgreementCount

A count of all active agreements for an account
Type: unsignedLong


activeBillingAgreementCount

A count of all billing agreements for an account
Type: unsignedLong


activeColocationContainerCount

A count of deprecated.
Type: unsignedLong


activeFlexibleCreditEnrollmentCount

A count of
Type: unsignedLong


activeNotificationSubscriberCount

A count of
Type: unsignedLong


activeQuoteCount

A count of an account’s non-expired quotes.
Type: unsignedLong


activeReservedCapacityAgreementCount

A count of active reserved capacity agreements for an account
Type: unsignedLong


activeVirtualLicenseCount

A count of the virtual software licenses controlled by an account
Type: unsignedLong


adcLoadBalancerCount

A count of an account’s associated load balancers.
Type: unsignedLong


addressCount

A count of all the address(es) that belong to an account.
Type: unsignedLong


allCommissionBillingItemCount

A count of the billing items that will be on an account’s next invoice.
Type: unsignedLong


allRecurringTopLevelBillingItemCount

A count of the billing items that will be on an account’s next invoice.
Type: unsignedLong


allRecurringTopLevelBillingItemsUnfilteredCount

A count of the billing items that will be on an account’s next invoice. Does not consider associated items.
Type: unsignedLong


allSubnetBillingItemCount

A count of the billing items that will be on an account’s next invoice.
Type: unsignedLong


allTopLevelBillingItemCount

A count of all billing items of an account.
Type: unsignedLong


allTopLevelBillingItemsUnfilteredCount

A count of the billing items that will be on an account’s next invoice. Does not consider associated items.
Type: unsignedLong


applicationDeliveryControllerCount

A count of an account’s associated application delivery controller records.
Type: unsignedLong


attributeCount

A count of the account attribute values for a SoftLayer customer account.
Type: unsignedLong


availablePublicNetworkVlanCount

A count of the public network VLANs assigned to an account.
Type: unsignedLong


bandwidthAllotmentCount

A count of the bandwidth allotments for an account.
Type: unsignedLong


bandwidthAllotmentsOverAllocationCount

A count of the bandwidth allotments for an account currently over allocation.
Type: unsignedLong


bandwidthAllotmentsProjectedOverAllocationCount

A count of the bandwidth allotments for an account projected to go over allocation.
Type: unsignedLong


bareMetalInstanceCount

A count of an account’s associated bare metal server objects.
Type: unsignedLong


billingAgreementCount

A count of all billing agreements for an account
Type: unsignedLong


blockDeviceTemplateGroupCount

A count of private template group objects (parent and children) and the shared template group objects (parent only) for an account.
Type: unsignedLong


cartCount

A count of an account’s active carts.
Type: unsignedLong


catalystEnrollmentCount

A count of
Type: unsignedLong


closedTicketCount

A count of all closed tickets associated with an account.
Type: unsignedLong


datacentersWithSubnetAllocationCount

A count of [DEPRECATED] Datacenters which contain subnets that the account has access to route.
Type: unsignedLong


dedicatedHostCount

A count of an account’s associated virtual dedicated host objects.
Type: unsignedLong


displaySupportRepresentativeAssignmentCount

A count of the SoftLayer employees that an account is assigned to.
Type: unsignedLong


domainCount

A count of the DNS domains associated with an account.
Type: unsignedLong


domainsWithoutSecondaryDnsRecordCount

A count of the DNS domains associated with an account that were not created as a result of a secondary DNS zone transfer.
Type: unsignedLong


evaultMasterUserCount

A count of an account’s master EVault user. This is only used when an account has EVault service.
Type: unsignedLong


evaultNetworkStorageCount

A count of an account’s associated EVault storage volumes.
Type: unsignedLong


expiredSecurityCertificateCount

A count of stored security certificates that are expired (ie. SSL)
Type: unsignedLong


facilityLogCount

A count of logs of who entered a colocation area which is assigned to this account, or when a user under this account enters a datacenter.
Type: unsignedLong


flexibleCreditEnrollmentCount

A count of all of the account’s current and former Flexible Credit enrollments.
Type: unsignedLong


globalIpRecordCount

A count of
Type: unsignedLong


globalIpv4RecordCount

A count of
Type: unsignedLong


globalIpv6RecordCount

A count of
Type: unsignedLong


hardwareCount

A count of an account’s associated hardware objects.
Type: unsignedLong


hardwareOverBandwidthAllocationCount

A count of an account’s associated hardware objects currently over bandwidth allocation.
Type: unsignedLong


hardwareProjectedOverBandwidthAllocationCount

A count of an account’s associated hardware objects projected to go over bandwidth allocation.
Type: unsignedLong


hardwareWithCpanelCount

A count of all hardware associated with an account that has the cPanel web hosting control panel installed.
Type: unsignedLong


hardwareWithHelmCount

A count of all hardware associated with an account that has the Helm web hosting control panel installed.
Type: unsignedLong


hardwareWithMcafeeAntivirusRedhatCount

A count of all hardware associated with an account that has McAfee Secure AntiVirus for Redhat software components.
Type: unsignedLong


hardwareWithMcafeeAntivirusWindowCount

A count of all hardware associated with an account that has McAfee Secure AntiVirus for Windows software components.
Type: unsignedLong


hardwareWithMcafeeCount

A count of all hardware associated with an account that has McAfee Secure software components.
Type: unsignedLong


hardwareWithMcafeeIntrusionDetectionSystemCount

A count of all hardware associated with an account that has McAfee Secure Intrusion Detection System software components.
Type: unsignedLong


hardwareWithPleskCount

A count of all hardware associated with an account that has the Plesk web hosting control panel installed.
Type: unsignedLong


hardwareWithQuantastorCount

A count of all hardware associated with an account that has the QuantaStor storage system installed.
Type: unsignedLong


hardwareWithUrchinCount

A count of all hardware associated with an account that has the Urchin web traffic analytics package installed.
Type: unsignedLong


hardwareWithWindowCount

A count of all hardware associated with an account that is running a version of the Microsoft Windows operating system.
Type: unsignedLong


hourlyBareMetalInstanceCount

A count of an account’s associated hourly bare metal server objects.
Type: unsignedLong


hourlyServiceBillingItemCount

A count of hourly service billing items that will be on an account’s next invoice.
Type: unsignedLong


hourlyVirtualGuestCount

A count of an account’s associated hourly virtual guest objects.
Type: unsignedLong


hubNetworkStorageCount

A count of an account’s associated Virtual Storage volumes.
Type: unsignedLong


internalNoteCount

A count of
Type: unsignedLong


invoiceCount

A count of an account’s associated billing invoices.
Type: unsignedLong


ipAddressCount

A count of
Type: unsignedLong


iscsiNetworkStorageCount

A count of an account’s associated iSCSI storage volumes.
Type: unsignedLong


lastFiveClosedAbuseTicketCount

A count of the five most recently closed abuse tickets associated with an account.
Type: unsignedLong


lastFiveClosedAccountingTicketCount

A count of the five most recently closed accounting tickets associated with an account.
Type: unsignedLong


lastFiveClosedOtherTicketCount

A count of the five most recently closed tickets that do not belong to the abuse, accounting, sales, or support groups associated with an account.
Type: unsignedLong


lastFiveClosedSalesTicketCount

A count of the five most recently closed sales tickets associated with an account.
Type: unsignedLong


lastFiveClosedSupportTicketCount

A count of the five most recently closed support tickets associated with an account.
Type: unsignedLong


lastFiveClosedTicketCount

A count of the five most recently closed tickets associated with an account.
Type: unsignedLong


loadBalancerCount

A count of an account’s associated load balancers.
Type: unsignedLong


lockboxNetworkStorageCount

A count of an account’s associated Lockbox storage volumes.
Type: unsignedLong


manualPaymentsUnderReviewCount

A count of
Type: unsignedLong


mediaDataTransferRequestCount

A count of an account’s media transfer service requests.
Type: unsignedLong


monthlyBareMetalInstanceCount

A count of an account’s associated monthly bare metal server objects.
Type: unsignedLong


monthlyVirtualGuestCount

A count of an account’s associated monthly virtual guest objects.
Type: unsignedLong


nasNetworkStorageCount

A count of an account’s associated NAS storage volumes.
Type: unsignedLong


networkGatewayCount

A count of all network gateway devices on this account.
Type: unsignedLong


networkHardwareCount

A count of an account’s associated network hardware.
Type: unsignedLong


networkMessageDeliveryAccountCount

A count of
Type: unsignedLong


networkMonitorDownHardwareCount

A count of hardware which is currently experiencing a service failure.
Type: unsignedLong


networkMonitorDownVirtualGuestCount

A count of virtual guest which is currently experiencing a service failure.
Type: unsignedLong


networkMonitorRecoveringHardwareCount

A count of hardware which is currently recovering from a service failure.
Type: unsignedLong


networkMonitorRecoveringVirtualGuestCount

A count of virtual guest which is currently recovering from a service failure.
Type: unsignedLong


networkMonitorUpHardwareCount

A count of hardware which is currently online.
Type: unsignedLong


networkMonitorUpVirtualGuestCount

A count of virtual guest which is currently online.
Type: unsignedLong


networkStorageCount

A count of an account’s associated storage volumes. This includes Lockbox, NAS, EVault, and iSCSI volumes.
Type: unsignedLong


networkStorageGroupCount

A count of an account’s Network Storage groups.
Type: unsignedLong


networkTunnelContextCount

A count of iPSec network tunnels for an account.
Type: unsignedLong


networkVlanCount

A count of all network VLANs assigned to an account.
Type: unsignedLong


nextInvoiceTopLevelBillingItemCount

A count of the billing items that will be on an account’s next invoice.
Type: unsignedLong


notificationSubscriberCount

A count of
Type: unsignedLong


openAbuseTicketCount

A count of the open abuse tickets associated with an account.
Type: unsignedLong


openAccountingTicketCount

A count of the open accounting tickets associated with an account.
Type: unsignedLong


openBillingTicketCount

A count of the open billing tickets associated with an account.
Type: unsignedLong


openCancellationRequestCount

A count of an open ticket requesting cancellation of this server, if one exists.
Type: unsignedLong


openOtherTicketCount

A count of the open tickets that do not belong to the abuse, accounting, sales, or support groups associated with an account.
Type: unsignedLong


openRecurringInvoiceCount

A count of an account’s recurring invoices.
Type: unsignedLong


openSalesTicketCount

A count of the open sales tickets associated with an account.
Type: unsignedLong


openStackObjectStorageCount

A count of an account’s associated Openstack related Object Storage accounts.
Type: unsignedLong


openSupportTicketCount

A count of the open support tickets associated with an account.
Type: unsignedLong


openTicketCount

A count of all open tickets associated with an account.
Type: unsignedLong


openTicketsWaitingOnCustomerCount

A count of all open tickets associated with an account last edited by an employee.
Type: unsignedLong


orderCount

A count of an account’s associated billing orders excluding upgrades.
Type: unsignedLong


orphanBillingItemCount

A count of the billing items that have no parent billing item. These are items that don’t necessarily belong to a single server.
Type: unsignedLong


ownedBrandCount

A count of
Type: unsignedLong


ownedHardwareGenericComponentModelCount

A count of
Type: unsignedLong


paymentProcessorCount

A count of
Type: unsignedLong


pendingEventCount

A count of
Type: unsignedLong


pendingInvoiceTopLevelItemCount

A count of a list of top-level invoice items that are on an account’s currently pending invoice.
Type: unsignedLong


permissionGroupCount

A count of an account’s permission groups.
Type: unsignedLong


permissionRoleCount

A count of an account’s user roles.
Type: unsignedLong


placementGroupCount

A count of an account’s associated virtual placement groups.
Type: unsignedLong


portableStorageVolumeCount

A count of
Type: unsignedLong


postProvisioningHookCount

A count of customer specified URIs that are downloaded onto a newly provisioned or reloaded server. If the URI is sent over https it will be executed directly on the server.
Type: unsignedLong


pptpVpnUserCount

A count of an account’s associated portal users with PPTP VPN access. (Deprecated)
Type: unsignedLong


preOpenRecurringInvoiceCount

A count of an account’s invoices in the PRE_OPEN status.
Type: unsignedLong


priceRestrictionCount

A count of the item price that an account is restricted to.
Type: unsignedLong


priorityOneTicketCount

A count of all priority one tickets associated with an account.
Type: unsignedLong


privateBlockDeviceTemplateGroupCount

A count of private and shared template group objects (parent only) for an account.
Type: unsignedLong


privateIpAddressCount

A count of
Type: unsignedLong


privateNetworkVlanCount

A count of the private network VLANs assigned to an account.
Type: unsignedLong


privateSubnetCount

A count of all private subnets associated with an account.
Type: unsignedLong


publicIpAddressCount

A count of
Type: unsignedLong


publicNetworkVlanCount

A count of the public network VLANs assigned to an account.
Type: unsignedLong


publicSubnetCount

A count of all public network subnets associated with an account.
Type: unsignedLong


quoteCount

A count of an account’s quotes.
Type: unsignedLong


recentEventCount

A count of
Type: unsignedLong


referredAccountCount

A count of if this is a account is a referral partner, the accounts this referral partner has referred
Type: unsignedLong


regulatedWorkloadCount

A count of
Type: unsignedLong


remoteManagementCommandRequestCount

A count of remote management command requests for an account
Type: unsignedLong


replicationEventCount

A count of the Replication events for all Network Storage volumes on an account.
Type: unsignedLong


reservedCapacityAgreementCount

A count of all reserved capacity agreements for an account
Type: unsignedLong


reservedCapacityGroupCount

A count of the reserved capacity groups owned by this account.
Type: unsignedLong


routerCount

A count of all Routers that an accounts VLANs reside on
Type: unsignedLong


rwhoisDataCount

A count of dEPRECATED
Type: unsignedLong


secondaryDomainCount

A count of the secondary DNS records for a SoftLayer customer account.
Type: unsignedLong


securityCertificateCount

A count of stored security certificates (ie. SSL)
Type: unsignedLong


securityGroupCount

A count of the security groups belonging to this account.
Type: unsignedLong


securityScanRequestCount

A count of an account’s vulnerability scan requests.
Type: unsignedLong


serviceBillingItemCount

A count of the service billing items that will be on an account’s next invoice.
Type: unsignedLong


shipmentCount

A count of shipments that belong to the customer’s account.
Type: unsignedLong


sshKeyCount

A count of customer specified SSH keys that can be implemented onto a newly provisioned or reloaded server.
Type: unsignedLong


sslVpnUserCount

A count of an account’s associated portal users with SSL VPN access.
Type: unsignedLong


standardPoolVirtualGuestCount

A count of an account’s virtual guest objects that are hosted on a user provisioned hypervisor.
Type: unsignedLong


subnetCount

A count of all network subnets associated with an account.
Type: unsignedLong


subnetRegistrationCount

A count of
Type: unsignedLong


subnetRegistrationDetailCount

A count of
Type: unsignedLong


supportRepresentativeCount

A count of the SoftLayer employees that an account is assigned to.
Type: unsignedLong


supportSubscriptionCount

A count of the active support subscriptions for this account.
Type: unsignedLong


tagCount

A count of
Type: unsignedLong


ticketCount

A count of an account’s associated tickets.
Type: unsignedLong


ticketsClosedInTheLastThreeDaysCount

A count of tickets closed within the last 72 hours or last 10 tickets, whichever is less, associated with an account.
Type: unsignedLong


ticketsClosedTodayCount

A count of tickets closed today associated with an account.
Type: unsignedLong


upgradeRequestCount

A count of an account’s associated upgrade requests.
Type: unsignedLong


userCount

A count of an account’s portal users.
Type: unsignedLong


validSecurityCertificateCount

A count of stored security certificates that are not expired (ie. SSL)
Type: unsignedLong


virtualDedicatedRackCount

A count of the bandwidth pooling for this account.
Type: unsignedLong


virtualDiskImageCount

A count of an account’s associated virtual server virtual disk images.
Type: unsignedLong


virtualGuestCount

A count of an account’s associated virtual guest objects.
Type: unsignedLong


virtualGuestsOverBandwidthAllocationCount

A count of an account’s associated virtual guest objects currently over bandwidth allocation.
Type: unsignedLong


virtualGuestsProjectedOverBandwidthAllocationCount

A count of an account’s associated virtual guest objects currently over bandwidth allocation.
Type: unsignedLong


virtualGuestsWithCpanelCount

A count of all virtual guests associated with an account that has the cPanel web hosting control panel installed.
Type: unsignedLong


virtualGuestsWithMcafeeAntivirusRedhatCount

A count of all virtual guests associated with an account that have McAfee Secure AntiVirus for Redhat software components.
Type: unsignedLong


virtualGuestsWithMcafeeAntivirusWindowCount

A count of all virtual guests associated with an account that has McAfee Secure AntiVirus for Windows software components.
Type: unsignedLong


virtualGuestsWithMcafeeCount

A count of all virtual guests associated with an account that have McAfee Secure software components.
Type: unsignedLong


virtualGuestsWithMcafeeIntrusionDetectionSystemCount

A count of all virtual guests associated with an account that has McAfee Secure Intrusion Detection System software components.
Type: unsignedLong


virtualGuestsWithPleskCount

A count of all virtual guests associated with an account that has the Plesk web hosting control panel installed.
Type: unsignedLong


virtualGuestsWithQuantastorCount

A count of all virtual guests associated with an account that have the QuantaStor storage system installed.
Type: unsignedLong


virtualGuestsWithUrchinCount

A count of all virtual guests associated with an account that has the Urchin web traffic analytics package installed.
Type: unsignedLong


virtualStorageArchiveRepositoryCount

A count of an account’s associated virtual server archived storage repositories.
Type: unsignedLong


virtualStoragePublicRepositoryCount

A count of an account’s associated virtual server public storage repositories.
Type: unsignedLong


vpcVirtualGuestCount

A count of an account’s associated VPC configured virtual guest objects.
Type: unsignedLong