Release Notes

April 4, 2016

Portal

  • Fixed an issue in which a ticket was unable to be updated if there was special text in the ticket update.
  • Resolved an issue where the order forms were not loading properly for non-English languages.

API

Backend

  • Updated code so that ticket updates no longer send duplicate emails if two subscribers/users exist with the same email address.
  • Updated the logic on http://www.softlayer.com/bare-metal-search so that when you choose a Bare Metal server the subsequent page will only show Datacenters in which that configuration is avilable.

March 28, 2016

Portal

  • Fixed an issue that was preventing customers from properly saving modifications on existing quotes from the Customer portal.
  • Fixed a bug that was causing slow response on the ordering checkout page.
  • Resolved an issue that was affecting upgrading a Vyatta to an High Availability pair.

API

  • None

Backend

  • Enable Order support for Account Defined Networking Virtual Guests.
  • Resolved an issue that caused snapshot space threshold alerts to repeatedly update tickets with the same information.

March 21, 2016

Portal

  • Added the ability to create primary storage groups larger than 2TB when ordering.
  • Resolved an issue that was preventing customers with Legacy (The Planet) subnets from viewing them in the customer portal.
  • Fixed an issue with a very small subset of accounts which was causing the order forms not to load properly.
  • Resolved an issue that was preventing customers from ordering static subnets routed to a Netscaler VPX.

API

Backend

  • Resolved an issue with VSI cancellations that were stalling due to the presence of duplicate category codes.

March 7, 2016

Portal

  • Fixed an issue where some exception errors were not getting their messages properly translated, so the actual error message was being masked.

API

Backend

  • Customers with Private Host VSI’s can call to opt-out of host reboots for major maintenance events.

February 29, 2016

Portal

  • Resolved an issue that was causing Managed Hosting orders to reset when a Promo code was applied to an order.

API

Backend

  • Resolved an issue that was causing RedHat licenses to be terminated upon an OS reload.

February 22, 2016

Portal

  • Resolved an issue that was preventing orders from completing on accounts with Account Defined Networking enabled.
  • Resolved an issue that was preventing order quotes from being properly saved for later use.
  • Removed the TLS_X cipher option for SSL Offloading on Load Balancers in the customer portal. Furthermore, any attempts to configure TLS_X through the API will now result in a NotSupported exception.
  • Improved Cancellation Error Messaging for Already Canceled Services.

API

Backend

  • Fixed an issue with checking user status for users connected to the SoftLayer VPN when making SOAP calls to the API.
  • Created a process that will allow users to authenticate via SAML even if they don’t exist in in the customer portal yet. Upon login the new user will be created automatically. To assign permissions the user will need to provide a roles attribute with the SAML token.
  • Enabled SAML on all Customer accounts.

February 22, 2016

Portal

  • Resolved an issue that was preventing orders from completing on accounts with Account Defined Networking enabled.
  • Resolved an issue that was preventing order quotes from being properly saved for later use.
  • Removed the TLS_X cipher option for SSL Offloading on Load Balancers in the customer portal. Furthermore, any attempts to configure TLS_X through the API will now result in a NotSupported exception.
  • Improved Cancellation Error Messaging for Already Canceled Services.

API

Backend

  • Fixed an issue with checking user status for users connected to the SoftLayer VPN when making SOAP calls to the API.
  • Created a process that will allow users to authenticate via SAML even if they don’t exist in in the customer portal yet. Upon login the new user will be created automatically. To assign permissions the user will need to provide a roles attribute with the SAML token.
  • Enabled SAML on all Customer accounts.

February 17, 2016

Portal

  • Fixed an issue where there is an additional forward slash in the return redirect from PayPal ordering.
  • Fixed an issue preventing the warning message from being displayed with improper virtual server configurations on the ordering page.
  • The link to order private node virtual servers in the control portal will now properly direct users to the private node order page.

API

  • None

Backend

  • Updated backend monitoring agent APIs, which will make the monitoring services more efficient and reliable.
  • Updated windows post install scripts for better error handling.

February 15, 2016

Portal

  • Updated the order receipt page, added some useful links to documentation about the purchased product.
  • Streamlined the form which is used to submit orders.

API

  • Fixed an issue with SoftLayer_Hardware::createObject that was preventing processor restricted operating systems from being ordered with fixedConfigurationPreset.

February 10, 2016

Portal

  • None

API

Backend

  • Disabled quotes that contain products from specific packages: 56, 126, 142, 143, 146, 147, 148, 158, 234
  • Updated the Linux post provisioning process to output more verbose log files.