Release Notes

Portal

• Resolved an issue where Data Transfer tickets were not populating with ship date any notes and/or tracking details.

API

• None

Backend

• Fixed a bug where the incorrect storage volume name was reported in snapshot threshold alert tickets.
• Corrected an issue with FreeBSD provisions that was causing non-swap space to be set as EXT3 instead of UFS.
• Resolved an issue where license updates for RedHat were not properly occurring on VSI’s.

Portal

• Replaced the 2014 SOC1 report with the 2015 SOC1 report for users to download from the portal.
• Fixed an issue where some tickets were not showing as updated by the customer.
• Fixed an issue where the create date was not set when a new DNS domain was created from subnet page.
• Fixed an issue where error messages from a previous submission are not cleared when a new Catalyst user submits the signup form.

API

• Deprecating getAvailableLocations() and getLocations(). Customers should now use getRegions.
• API scripts need to be modified to use the following new packages instead of the retired packages listed below. Orders for the retired packages will no longer be available after January 18, 2016.

Portal

• Fixed an issue with OS Reloads failing due to outdated packages.
• Fixed an issue on the order page where an invalid method name was being referenced, causing no results to return.
• Added ClickAndBuy as a payment authorization type for ordering.

API

• Updated getSubnetCategories to properly retrieve all subnet categories.

Portal

• Fixed an issue with customers receiving alert/alarm emails after their server has been reclaimed.
• Fixed an issue with customers seeing errors when trying to remove a credit card with the type of PAYPAL

API

• None

Backend

• None

Portal

• Introduced the Account Defined Networking option on customer order forms. The Customer Defined Network product is currently in beta and not available on all SoftLayer accounts.
• Replaced the old SOC2 report with the new one for period November 1, 2014 through October 31, 2015.
• Fixed an issue that was causing Notifications to show an empty list of impacted devices.

API

• The SoftLayer_Account_MasterServiceAgreement::getPdf() method is deprecated. It is recommended to replace its use with the new SoftLayer_Account_MasterServiceAgreement::getFile method.
• Published the API for services and concepts introduced by Customer Defined Networks to SLDN. The Customer Defined Network product is currently in beta and not available on all SoftLayer accounts.
  • SoftLayer_Container_Product_Order_Network
    • added service for SoftLayer_Container_Product_Order_Network
    • added property for SoftLayer_Container_Product_Order_Network::network
    • added property for SoftLayer_Container_Product_Order_Network::publicVlans
    • added property for SoftLayer_Container_Product_Order_Network::subnets
  • SoftLayer_Container_Product_Order_Network_Subnet
    • added property for SoftLayer_Container_Product_Order_Network_Subnet::routerHostname
  • SoftLayer_Product_Order
    • added method for SoftLayer_Product_Order::getNetworks
  • SoftLayer_Network
    • added service for SoftLayer_Network
    • added method for SoftLayer_Network::createObject
    • added method for SoftLayer_Network::createSubnet
    • added method for SoftLayer_Network::deleteObject
    • added method for SoftLayer_Network::deleteSubnet
    • added method for SoftLayer_Network::editObject
    • added method for SoftLayer_Network::getAllObjects
    • added method for SoftLayer_Network::getObject
  • SoftLayer_Network_Pod
    • added service for SoftLayer_Network_Pod
    • added method for SoftLayer_Network_Pod::getAllObjects
    • added method for SoftLayer_Network_Pod::getCapabilities
    • added method for SoftLayer_Network_Pod::getObject
    • added method for SoftLayer_Network_Pod::listCapabilities
  • SoftLayer_Network_Subnet
    • added property for SoftLayer_Network_Subnet::podName
  • SoftLayer_Network_Vlan
    • added property for SoftLayer_Network_Vlan::network

Portal

• Fixed bug that prevented setting minimum member number to zero on Netscalers when using purchased vlans.
• Fixed an issue with Netscaler license renewal notifications pointing to an invalid URL.
• Added localization for support policy documents.

API

• None

Backend

• Fixed an issue with hardware testing being skipped on provisions.

Portal

• Fixed an error that would occasionally prevent the “Reconfigure KVM Console” link from properly reconfiguring the KVM console.

API

• None

Backend

• SMTP Inbound traffic from the public internet is now blocked for new accounts by default. This does not effect backend networks.
• Reverse PTRs for new domain records will be ip4.static.sl-reverse.com and ip6.static.sl-reverse.com

Portal

• Fixed the knowledgelayer link in tickets about XenServer licensing.

API

• Added allow and remove methods for controlling SoftLayer_Network_Storage access to a host.
  • SoftLayer_Network_Storage::allowAccessFromHost()
  • SoftLayer_Network_Storage::removeAccessFromHost()
  • SoftLayer_Network_Storage::allowAccessFromHostList()
  • SoftLayer_Network_Storage::removeAccessFromHostList()
• Added SoftLayer_Account_Lockdown_Request::cancelRequest() which allows a lockdown request to be canceled.
• Fixed an issue preventing Virtual Guests from being upgradeable when they had an operating system no longer sold.
• Submitting multiple SoftLayer_Account_Lockdown_Request::disconnectCompute will now result in an exception to all requests after the first, until the compute instance is reconnected.

Portal

• Added an error message when trying to order from a datacenter your account does not have access to.

API

• Fixed an issue that was causing migration failures of local disk VSI’s to SAN disk VSI’s when a metadata disk was attached.
• Fixed an issue that was causing the preset.totalMinimumHourlyFee to be rounded to the nearest integer when using Hardware.getCreateObjectOptions on hourly bare metal servers.
• Users must now have permission to access a Hardware or VSI to be able to request an upgrade.
• Fixed an issue where large sized metadata/userdata was causing timeouts during the provisioning process.

Portal

API

• Fixed an issue where newly provisioned Netscalers were being assigned licenses with near-term license expiration dates.
• Fixed an issue that was preventing reloads from occurring on instances that did not have a backend network component on eth0.