API

• Improved error handling in removeVirtualGuestAccess API.
• This changes the ‘SoftLayer-Total-Items’ header representing the total number of tagged items to be the full number in the list even if a result limit is applied. The affected endpoints are SoftLayer_Tag::getUnattachedTagsForCurrentUser and SoftLayer_Tag::getAttachedTagsForCurrentUser.
• New feature that allows enablement of 3D Secure. Cardinal Cruise Hybrid
• Removed forum related text from API docblocks
• Improve error messages when reassigning parent for a user.
• Customers who were using the SoftLayer_User_Customer api to obtain phone factor will need to go through the proper ordering process.
• SoftLayer_User_Customer::performExternalAuthentication will now work properly on the REST endpoint.

API

• SoftLayer_User_Customer::removeAllVirtualAccess will no longer be blocked when the user has lingering access on a device that is in deleted state.

Portal

• Corrects the EU terms and conditions link on customer facing quote checkout pages.

API

• Added SoftLayer_Account::getBandwidthList()

• The following permissions are now obsolete:

Backend

• Prevent Dedicated Host VSI upgrade orders when the user placing the upgrade does not have permission for the dedicated host.
• Improve the order verification for application delivery controllers.
• Allows orders to be placed that include an M.2 boot drive and no other disks. This was previously unavailable as all orders required a hard disk to boot from.

API

• SoftLayer_User_Customer::minimumPasswordLifeHours and SoftLayer_User_Customer::secondaryPasswordTimeoutDays will no longer allow NULL value to be set.
• Adds two new public API calls that allow requesting account-specific tag information.
  • getUnattachedTagsForCurrentUser
  • getAttachedTagsForCurrentUser
• SoftLayer_Software_Component_AntivirusSpyware::updateAntivirusSpywarePolicy() will only accept values 1-5 for newPolicy

Backend

• Fixed an issue preventing some bare metal gateway appliance orders from being completed

Portal

• Corrects an error thrown when displaying closed alarms in the customer portal.

API

• SoftLayer_Account::getCurrentBackupStatisticsGraph has been marked deprecated. This method no longer returns binary image data of the account backup statistics.
• Allow clone conversion dependent to independent calls in Network_Storage class.
• SoftLayer_User_Customer minimumPasswordHours/secondaryPasswordTimeoutDays will not allow a NULL value.
• Provide SoftLayer_Network_Storage::getVolumeCountLimits to allow customers to view their storage account limits
• SoftLayer_Account::networkCreationFlag deprecation notice.
• Fixed an issue when calling SoftLayer_User_Customer::createObject

Backend

• Fixed BAP Agent updates not showing in tickets
• Fixed an issue preventing customers from attaching hardware to tickets.
• Corrects errors with missing or canceled billing items during OS reloads.
• Set users to SUSPENDED status when link is noted as expired.
• Use SUSPENDED state for users when disabling an account
• new IAMID_INVALID (1006) state for SoftLayer_User_Customer.

API

• Fixed an issue preventing importing Windows 2019 images from COS
• Updated strict and fuzzy logic search documentation on SoftLayer_Search
• Forces Hardware_Component serial numbers to be stored in lower case, even when the serial numbers look like they are numbers in Exponential Notation. For example, 1234E5 will now be 1234e5.

Backend

• Clear Tamper Flag on HSMs if HSM was zeroized.
• Enable cookie persistence for LBaaS to support multiple pools.

Catalog

• Enable U.2 (2.5") NVMe SSDs on Cascade Lake servers
  • Packages 1105, 1107, 1113
• Add LON02 for Cascade Lake Servers
• WIN OS Options Update - SAP Netweaver SkyLake & Cascade Lake Packages

Backend

• Prevent additional notification emails from being sent when customers have disabled notifications.
• Fixed bug in live migrations

API

• Fix issue where requests to SoftLayer_Virtual_Guest generateOrderTemplate did not include the primary subnet id of the frontend and backend network components from the virtual guest template object in the response’s order container.
• Better validation and error responses in SoftLayer_Network_Subnet_Registration and SoftLayer_Account_Regional_Registry_Detail
• Fixed bug when creating Federated user.

SLDN

• Changed the CSS on the datatypes and services pages. If those pages look strange, please clear your browser cache or forcefully re-download the custom css

Bandwidth Graph methods are being depreciated

The following methods will be depreciated on Dec 18, 2019, and removed entirely at a later date.

• SoftLayer_Metric_Tracking_Object::getBackboneBandwidthGraph
• SoftLayer_Network_Backbond::getGraphImage
• SoftLayer_Account::getCurrentBackupStatisticsGraph
• SoftLayer_Account::getCurrentTicketStatisticsGraph

Some pod relationships are being removed

The following relationships will be removed on Dec 18, 2019.

• SoftLayer_Hardware->pod
• SoftLayer_Hardware_Router->pod
• SoftLayer_Network_Component->interface
• SoftLayer_Hardware_Router_Backend->pod
• SoftLayer_Hardware_Router_Frontend->pod

Portal

• Name of dedicated host device is displayed correctly in ServiceNow case

API

• SoftLayer_Account::getCurrentTicketStatisticsGraph has been marked deprecated. This method no longer returns binary image data of the account ticket statistics.
• Allow brand agent users to select a subject when escalating a ticket.
• Add graceful handling of bad order data when StaaS orders are missing prices for an entire category.
• Customer removeExternalBinding exceptions return Customer class rather than Binding class
• Fixed bug in SoftLayer_Brand::createCustomerAccount API where an empty postal code was causing an incorrect validation error for countries that do not require a postal code. This will not change validation for US/Canada and will allow an empty postal code through if the country does not require postal codes.

Backend

• Fixes an issue that is currently causing long provisioning times in VPC Block Storage, related to INC1651618
• Corrected an issue where LUNs may go offline when garbage collection happens at a lower rate on the shared storage device due to increased workloads.
• Adding order functionality for dependent duplicate volumes.
• Fix issue where a retention disk could not be added when reloading the operating system on some dedicated host VSIs.
• Fix issue preventing VSI OS reloads.