Release Notes

Portal

• Resolved an issue where private subnets were not populating in the VLAN selector for private networking only server orders.
• Resolved an issue preventing OS reloads from Image Templates from completing due to inactive packages on the template.

API

• None

Portal

• Resolved an issue with incorrect placements of order sliders during checkout.

API

• API deprecation warning: SoftLayer_Network_Component::getPortStatistics will be functionally deprecated on May 2, 2016. After this time the method will return a deprecated exception. Upon the next release version of the API, it will be removed.

Backend

• Fixed a rare bug in Hourly Bare Metal provisions that occurred when a customer had a VLAN on a Monthly Bare Metal server router in the same datacenter as the new Hourly Bare Metal Server. The issue causes a stuck transaction during the provisioning process.
• Added the functionality to register .us TLD domains.

Portal

• Resolved an issue that was preventing the portal from properly enabling Private VLAN spanning.

API

• Exposed getAllowedHardwareIds and getAllowedVirtualGuestIds to the SoftLayer_User_Customer service. This helps with API timeout issues on accounts with a large amount of Bare Metal Servers and or Virtual Guests.
• Resolved an issue where calling denySharingAccess would cause an image template to go in to an inconsistent state.

Backend

• Added the ability to specify userdata to Hourly Bare Metal Servers
• Enabled the automatic migration of local disk VSIs on disabled hosts on VSI power off or reboot.

Portal

• Resolved an issue where internal technical support updates were being sent in the customer facing section of tickets.
• Fixed an issue with Advanced Monitoring alert emails not being sent to customers.
• When the option to order a ‘Dedicated Firewall (Dedicated) Option’ is selected, ‘Bare Metal Server Firewall Option’ is now deselected to prevent the order form from producing the error when continuing to checkout. Conversely, if a ‘Bare Metal Server Firewall Option’ is selected, the ‘Dedicated Firewall (Dedicated) Option’ will be deselected.
• Expired quotes that contain products from specific packages: 56, 126, 142, 143, 146, 147, 148, 158, 234. The status of the quote will be updated to DELETED.

API

• Exposed secureTransportCiphers and secureTransportCipherCount as Data Types for SoftLayer_Network_Application_Delivery_Controller_LoadBalancer_VirtualIpAddress.
• Exposed getAvailableSecureTransportCiphers which yields a list of the SSL/TLS encryption ciphers that are currently supported on a virtual IP address instance.
• The API now allows for customer configuration of SSL ciphers to be used on a Load Balancer via SoftLayer_Network_Application_Delivery_Controller_LoadBalancer_VirtualIpAddress::editObject()

Backend

• Made a change to allow customers to have multiple abuse email contacts.
• Resolved an issue in which a subnet may be incorrectly reclaimed when only management interfaces are utilizing addresses.

Portal

• Resolved an issue where Data Transfer tickets were not populating with ship date any notes and/or tracking details.

API

• None

Backend

• Fixed a bug where the incorrect storage volume name was reported in snapshot threshold alert tickets.
• Corrected an issue with FreeBSD provisions that was causing non-swap space to be set as EXT3 instead of UFS.
• Resolved an issue where license updates for RedHat were not properly occurring on VSI’s.

Portal

• Replaced the 2014 SOC1 report with the 2015 SOC1 report for users to download from the portal.
• Fixed an issue where some tickets were not showing as updated by the customer.
• Fixed an issue where the create date was not set when a new DNS domain was created from subnet page.
• Fixed an issue where error messages from a previous submission are not cleared when a new Catalyst user submits the signup form.

API

• Deprecating getAvailableLocations() and getLocations(). Customers should now use getRegions.
• API scripts need to be modified to use the following new packages instead of the retired packages listed below. Orders for the retired packages will no longer be available after January 18, 2016.

Portal

• Fixed an issue with OS Reloads failing due to outdated packages.
• Fixed an issue on the order page where an invalid method name was being referenced, causing no results to return.
• Added ClickAndBuy as a payment authorization type for ordering.

API

• Updated getSubnetCategories to properly retrieve all subnet categories.

Portal

• Fixed an issue with customers receiving alert/alarm emails after their server has been reclaimed.
• Fixed an issue with customers seeing errors when trying to remove a credit card with the type of PAYPAL

API

• None

Backend

• None

Portal

• Introduced the Account Defined Networking option on customer order forms. The Customer Defined Network product is currently in beta and not available on all SoftLayer accounts.
• Replaced the old SOC2 report with the new one for period November 1, 2014 through October 31, 2015.
• Fixed an issue that was causing Notifications to show an empty list of impacted devices.

API

• The SoftLayer_Account_MasterServiceAgreement::getPdf() method is deprecated. It is recommended to replace its use with the new SoftLayer_Account_MasterServiceAgreement::getFile method.
• Published the API for services and concepts introduced by Customer Defined Networks to SLDN. The Customer Defined Network product is currently in beta and not available on all SoftLayer accounts.
  • SoftLayer_Container_Product_Order_Network
    • added service for SoftLayer_Container_Product_Order_Network
    • added property for SoftLayer_Container_Product_Order_Network::network
    • added property for SoftLayer_Container_Product_Order_Network::publicVlans
    • added property for SoftLayer_Container_Product_Order_Network::subnets
  • SoftLayer_Container_Product_Order_Network_Subnet
    • added property for SoftLayer_Container_Product_Order_Network_Subnet::routerHostname
  • SoftLayer_Product_Order
    • added method for SoftLayer_Product_Order::getNetworks
  • SoftLayer_Network
    • added service for SoftLayer_Network
    • added method for SoftLayer_Network::createObject
    • added method for SoftLayer_Network::createSubnet
    • added method for SoftLayer_Network::deleteObject
    • added method for SoftLayer_Network::deleteSubnet
    • added method for SoftLayer_Network::editObject
    • added method for SoftLayer_Network::getAllObjects
    • added method for SoftLayer_Network::getObject
  • SoftLayer_Network_Pod
    • added service for SoftLayer_Network_Pod
    • added method for SoftLayer_Network_Pod::getAllObjects
    • added method for SoftLayer_Network_Pod::getCapabilities
    • added method for SoftLayer_Network_Pod::getObject
    • added method for SoftLayer_Network_Pod::listCapabilities
  • SoftLayer_Network_Subnet
    • added property for SoftLayer_Network_Subnet::podName
  • SoftLayer_Network_Vlan
    • added property for SoftLayer_Network_Vlan::network

Portal

• Fixed bug that prevented setting minimum member number to zero on Netscalers when using purchased vlans.
• Fixed an issue with Netscaler license renewal notifications pointing to an invalid URL.
• Added localization for support policy documents.

API

• None

Backend

• Fixed an issue with hardware testing being skipped on provisions.